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Tractor Supply Company • Brentwood, Tennessee, United States
Role & seniority: QA Team Lead (leadership role, 7–10 years of QA experience)
Stack/tools: Quality Center (QC); manual testing; test planning and test case development; familiarity with various SDLC methodologies (including Agile); exposure to test automation and performance testing preferred
Lead QA testers from test planning through production launch; design and develop test plans and test cases for complex applications
Monitor QA progress, escalate systemic issues, manage resource scheduling with QA Manager; establish acceptance criteria baselines
Improve and maintain QA processes, release standards, metrics, and tooling; develop training materials for QA staff
7–10 years of related QA and leadership experience
Proven design, development, and execution of testing strategies for software/hardware solutions
Hands-on experience writing test plans and test cases; manual testing execution
Working knowledge of Quality Center; understanding of Agile and various SDLC methodologies
Bachelor’s degree in Business Administration, Computer Science, or MIS (or equivalent experience)
Experience with test automation and/or performance testing
Ability to enhance QA tools and optimize QA workflows
Location: not specified; office-based
Work type: full-time (benefits referenced for full-time team members)
Overall Job Summary This position is responsible for integrating testing processes and procedures into the development projects in support of Tractor Supply Company’s business and IT software applications. This position will be responsible for leading a software QA testing team in support of system application development, including both internally developed and externally integrated software applications and administrative software applications. The QA Team Lead will work with technical and business staff to solicit test requirements that will act as the foundation of the QA process. The QA team lead will create test plans, scripts, and associated documents and test strategies. The QA Team Lead is also responsible for monitoring the project QA progress, escalation of systematic problems, setting acceptance criteria baselines. Additionally, the QA Team Lead is responsible for the continuous improvement of the test processes, including test planning and execution. Essential Duties and Responsibilities (Min 5%) Lead QA testers from test planning through production launch, including leading the design and development of test plans/test cases for complex applications. Work with the QA Manager in scheduling resources for projects. Develop training/supporting materials to train QA staff. Maintain and enhance software release standards and processes, create and evaluate QA performance metrics of the team and continuously improve the QA methodology. Enhance the tools used for QA and help optimize the use of these tools. Develop and maintain policies, procedures, and templates that supports the QA process.
Experience
7-10 years related work experience with demonstrated QA and leadership skills. Proven experience in the design, development, and execution of testing strategy in support of software and hardware technology solutions.
Education: Bachelor’s degree in the field of Business Administration, Computer Science, or Management Information Systems. Any suitable combination of education and experience will be considered.
Preferred knowledge, skills or abilities Hands on experience writing test plan, test cases and manual testing execution experience. Working knowledge of Quality Center, Understanding of various development life cycle methodology, including agile methodology. Understanding of test automation and/or performance test is preferred, not required.
Working Conditions Normal office working conditions Physical Requirements Sitting Standing (not walking) Walking Kneeling/Stooping/Bending Lifting up to 10 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
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