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Software Quality Assurance Engineer - AI Agents at Lucidya - QATestingJobs.com
Software Quality Assurance Engineer - AI Agents
Lucidya • Riyadh, Riyadh Region, Saudi Arabia
onsitefull-time
Posted Jan 14, 2026
Role & seniority: Software Quality Assurance Engineer (2–5 years experience; mid-level) focusing on AI agents within a fast-growing SaaS unit.
Stack/tools: Playwright for automation; API and backend testing; CI/CD integration; Git, Jenkins/GitHub Actions/GitLab CI; Jira; Python/JavaScript/Java; exposure to performance/load/security testing tools (JMeter, Locust, OWASP ZAP) is a plus; CI/CD pipelines; cross-channel/web/mobile UIs.
Top 3 responsibilities
Define and own QA strategy for AI-driven workflows and agent-based systems (shift-left, acceptance criteria, risk/edge-case assessment).
Manual and exploratory testing of AI agent workflows, end-to-end scenarios, and cross-channel UI behaviors; regression testing.
Design, implement, and maintain automated test suites; integrate tests into CI/CD; collaborate with DevOps and engineering to ensure release readiness.
Must-have skills
Strong manual/exploratory testing and defect-analysis capabilities.
Experience with Git and CI tools; defect-tracking (Jira).
Effective communication; ownership mindset; ability to work across multiple projects; English proficiency.
Nice-to-haves
Security, performance, or load testing experience.
ISTQB or equivalent certification.
Additional programming in Python/JavaScript/Java; familiarity with AI-assisted testing approaches.
Location & work ty
Full Description
Lucidya is a fast-growing SaaS company transforming customer experience across the MENA region through AI-powered solutions built for the Arabic-speaking world.
Our AI Agents business unit is focused on building and deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows. These AI agents operate across complex environments (integrating with CX platforms, CRMs, contact centers, and internal systems) where reliability, accuracy, security, and trust are critical.
As we scale this new business unit, we are hiring a Software Quality Assurance Engineer to ensure our AI agents meet the highest standards of quality, performance, and enterprise readiness.
Why We’re Hiring
The AI Agents unit operates at the intersection of AI behavior, backend systems, APIs, and user experience. Unlike traditional SaaS features, AI agents introduce new quality dimensions; such as consistency of responses, edge-case handling, workflow reliability, and system resilience under real-world usage.
We need a QA Engineer who can
Own quality across AI-driven workflows and agent-based systems
Balance manual, exploratory, and automated testing
Validate complex backend and API integrations
Help define quality standards for AI agent deployments at enterprise scale
What You’ll Do (Key Responsibilities)AI Agent Quality & Test Strategy
Partner with product, AI, data, and engineering teams early (“shift-left”) to define acceptance criteria, test scenarios, and quality benchmarks for AI agents.
Participate in requirement discussions to assess testability, risks, and edge cases specific to AI-driven behavior.
Help define what “good quality” means for AI agents (reliability, fallback behavior, latency, error handling, consistency).
Manual & Exploratory Testing
Execute manual and exploratory testing for AI agent workflows, integrations, and end-to-end scenarios.
Validate agent behavior across happy paths, edge cases, failure states, and real-world enterprise use cases.
Conduct regression testing across multiple agents, channels, and environments.
Validate cross-browser and cross-device behavior for agent-facing UIs (web and mobile where applicable).
Automation & CI/CD
Design, build, and maintain automated test suites (UI, API, end-to-end), with Playwright preferred.
Extend automation frameworks to support agent workflows, conversational paths, and backend orchestration.
Integrate automated tests into CI/CD pipelines and collaborate with DevOps to ensure reliable releases.
API, Backend & Non-Functional Testing
Perform deep API and backend workflow testing to ensure AI agents interact correctly with internal and external systems.
