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Company Description The Bosch Group is a leading global supplier of technology and services. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group comprises Robert Bosch GmbH and its roughly 360 subsidiaries and regional companies in some 50 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth. Bosch Global Software Technologies Company Limited (BGSV) is 100% owned subsidiary of Robert Bosch GmbH - one of the world’s leading global suppliers of technology and services, offering end-to-end Engineering, IT, and Business Solutions. Starting its operation from 2010 at Etown 2 in HCMC, BGSV is the first software development center of Bosch in Southeast Asia. BGSV nowadays have over 4,000 associates, with a global footprint and presence in the US, Europe, and the Asia Pacific region. With our unique ability to offer end-to-end solutions that connect sensors, software, and services, we enable businesses to move from the traditional to digital or improve businesses by introducing a digital element in their products and processes. Job Description Act as a quality window towards the contract manufacture (CM) sites of customer and direct customers in Vietnam. Work closely with CMs and customers include but not limit to collect failure parts and summarize failure information (FAR), monitor quality performance (PPM), failure analysis coordination, 8D report, failure analysis explanation, onsite support, relationship build up. Travel to the CMs and customers are expected. Besides Vietnam, also travel to Germany or China and other countries in Asia are possible. Qualifications Bachelor’s degree in physics, chemistry, electronics or equivalent. At least 1-year professional experience in semiconductor business, especially a plus if have MEMS sensor experience. At least 2 years solid experience in customer related functions. Problem solving expertise and customer communication skills. High level of self-motivation, systematic thinking and team collaborative skills. Independent working capability is highly preferred. Knowledge of 8D, FA, MEMS sensor or semiconductor basics is necessary. Excellent English and Mandarin language. Vietnam local language is nice to have. Willing to travel. Additional Information Why BOSCH? Because we do not just follow trends, we create them. Together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work. Benefits and Career Opportunities Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world Join in a dynamic and fast-growing global company (English-speaking environment), with opportunity to work in global projects and being a part of innovation team contributing initiative ideas to the hi-tech world