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Woodbridge • Chattanooga, Tennessee, United States
Role & seniority: Quality/Program Manager (automotive) leading new product/program introductions and TS16949-related activities.
Stack/tools: TS16949/VDA, APQP, PPAP, FMEA, SPC, Gage R&R, Flow Chart, PFMEA, Control Plan, MPACT software, MS Excel; AIAG methods.
Lead and coordinate new product/program introductions from concept to production readiness, including prototype development and PPAP packages.
Drive root cause analysis, corrective actions, and continuous improvement with cross-functional teams (Sales, Purchasing, Engineering, Production, Inspection) and suppliers.
Manage program timing, engineering changes, customer communications, and supplier/customer liaison to ensure on-time, quality launches and overall customer satisfaction.
Strong understanding of TS16949/VDA, PPAP, APQP, FMEA, SPC, GDT; experience in automotive quality environments.
Experience with customers and suppliers in quality programs (e.g., Ford, Toyota, VW); lead auditor training is a plus.
Data-driven problem solving, mentoring/team-building, Excel proficiency, and ability to travel as required.
Location & work type: Not specified; travels as required. Full-time role within a manufacturing environment.
Legal Entity: Woodbridge Chattanooga Formed Plastics L.P.
Requisition ID: 3873
About Woodbridge
We are innovators using advanced technology to manufacture next generation products. We are pioneers in foam technology science and provide our products to customers in multiple industries. We are a global team of over 7,000 teammates strong who are laser focused on quality, collaboration, and a commitment to sustainability. We are proud to give back to the communities in which we live and work through our Woodbridge Cares programs that serves communities around the world through volunteerism and philanthropy. We are a people centric organization that has been awarded numerous recognitions for our commitment to manufacturing excellence and innovation. Join us and be part of a team that is shaping the future of foam technology.
Woodbridge Culture
Woodbridge takes immense pride in its robust corporate (think people first, innovation, lets get to it, manufacturing focused) culture, which serves our customers, Teammates, and the world. We're thrilled to share that in 2024, Woodbridge has been awarded Deloitte’s Best Managed designation for eight consecutive years. This accolade is not just an award; it’s a testament to our unwavering commitment to excellence and innovation, inspiring you to be a part of our journey!
What's in it for you?
Competitive Compensation & Benefits Plan Defined Contribution Plan with additional company match – Automatic company contribution to a top quartile retirement savings plan with more incentives to match Flexible Working Hours Employee Assistance Program with free access to health and wellness coaches Continuous Learning Culture – We believe in Upskilling & Internal Promotions!
Coordinate timely and effective new product/program introduction up to a production ready stage, through the use of Advance Quality Planning. Lead efforts to minimize/eliminate product non-conforming conditions (parts specific).
Effectively work with all associated departments (i.e.: Sales, Purchasing, Engineering, Production, Inspection, etc.), as well as suppliers, in order to meet individual customer specifications and requirements. Lead/participate in root cause analysis efforts – both quality related and alternatives. Coordinate the production, evaluation, and submission of prototype samples. Lead and implement TS16949 program and all related activities, including documentation. Work closely with Manufacturing Personnel, towards improving product quality. Serve as the main liaison between Suppliers & Customers, regarding product quality. Compile production data, and conduct statistical analysis as the means for improvement. Prepare, and maintain sample submission packages (PPAP’s), in line with individual customer requirements. Coordinate the timely implementation of engineering changes, and maintain files. Responsible for all communication with the customer/sales. Have ultimate responsibility for the timing through all phases of new programs until process sign-off. Program timing will be tracked utilizing industry standard timing/project methodology. Responsible for calling, conducting and creating minutes for all reviews and related program meetings and internal/external communications Have ultimate responsibility for customer satisfaction during all stages up to process sign off. Lead and implement all AIAG best methods. Establish and monitor Gauge & Fixture Calibration Schedule. Develop and implement detailed Shop Floor related Instructions All other related duties as assigned by the Quality Manager.
Understanding of Industrial Quality Standards and TS16949 and VDA System Requirements. Exposure to new product/program introduction methodology, and related systems including PPAP.
Strong business competencies in the following areas: APQP, FMEA, advanced Statistics (SPC), Continuous Improvement, Problem Solving (8D), GDT and Decision-Making. Experience dealing with Customers & Suppliers within the quality realm.
Competent in dealing with customer-specific requirements including: Ford, Toyota, VW. Strong interpersonal/behavioural competencies within the dynamics of Mentoring, Team Building, Interaction, and Communication (written and oral). Lead auditor training an asset. Ability to travel (as required). Proficiency in the use of common computer software packages (including Excel) and MPACT software.
Degree/Diploma in related discipline with emphasis on quality systems or equivalent work experience within an automotive manufacturing environment Advanced Statistical Analysis (SPC), TS core tools (PFMEA, Control Plan, Flow chart, Capability analysis, Gage R&R) Certified Quality Engineer designation is an asset
While performing the duties of this job, the Teammate is frequently required to sit. The Teammate is occasionally required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The Teammate must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Customer satisfaction, meet PPAP Timeliness Attendance and punctuality, decreased PPM and PRR’s Error free launches of new programs Yearly PMD
Woodbridge is committed to fostering a diverse workplace. We are an Equal Opportunity Employer and consider applicants without regard to race, colour, ancestry, creed, place of origin, sex, sexual orientation, age, marital status, family status, disability, or any other protected status. If you have any accommodation requirements, please let us know, and we will do our best to meet your needs in accordance with applicable local legislation.