Role & seniority: QA Tester (mid-level, 3+ years in software testing; CRM/SaaS focus)

Location & work type: Magodo Phase 1, Lagos; Full Time / Hybrid

Stack/tools: MERN stack (MongoDB, Express.js, React, Node.js); Jest, React Testing Library, Cypress; Postman/Insomnia; Git; CI/CD; MongoDB queries

Top 3 responsibilities

Develop test plans, test cases, and strategies for B2C CRM modules (Customer Management, Campaign Management, Segmentation, Loyalty Integration); contribute to sprint planning and testing estimates
Execute manual testing (functional, regression, UI/UX, cross-browser, mobile responsiveness) and API testing; validate data integrity and multi-tenant isolation
Create and maintain automated tests (unit with Jest/RTL, end-to-end with Cypress; API automation); integrate tests into CI/CD; manage defect logging and verification

Must-have skills

3+ years in software testing (CRM/SaaS preferred)
Strong MERN stack understanding; API testing with Postman/Insomnia
Automation: Jest, Cypress (or Selenium); Git and CI/CD familiarity
MongoDB knowledge; Agile/Scrum experience
Domain: CRM concepts, segmentation, campaigns, loyalty, omnichannel communications

Nice-to-haves

ISTQB or similar certification
Performance testing (JMeter, k6, Artillery)
Docker and cloud familiarity (AWS, DigitalOcean)
Experience with IDURAR or open-source ERP/CRM; QSR/hospitality domain exposure
NDPR/regulatory data protection knowled

Full Description

Job Title: QA Tester

Location: Magodo Phase 1, Lagos

Type: Full Time/Hybrid

Position Summary

We are seeking a detail-oriented QA Tester to ensure the quality and reliability of the MarketEdge CRM platform. The ideal candidate will be responsible for developing and executing test strategies, identifying defects, and collaborating with developers to deliver a robust B2C CRM solution that meets enterprise-grade standards for our QSR, hospitality, and retail clients across West and East Africa.

Key Responsibilities

Test Planning and Strategy

Develop comprehensive test plans and test cases for B2C CRM modules including Customer Management, Campaign Management, Segmentation, and Loyalty Integration Design test scenarios based on functional specifications, user stories, and acceptance criteria Create and maintain test documentation including test cases, test data, and traceability matrices. Participate in sprint planning and provide testing effort estimates

Manual Testing

Execute functional, regression, and integration tests across all CRM modules Perform UI/UX testing ensuring compliance with design specifications and Ant Design component standards Conduct cross-browser testing (Chrome, Firefox, Safari, Edge) and mobile responsiveness validation Test API endpoints using Postman or similar tools, validating request/response payloads and error handling Verify data integrity across MongoDB collections and validate multi-tenant data isolation

Automated Testing

Develop and maintain automated test scripts using Jest and React Testing Library for unit tests Create end-to-end test suites using Cypress for critical user journeys Implement API automation tests for RESTful endpoints Integrate automated tests into CI/CD pipeline for continuous testing Monitor test coverage metrics and work to improve coverage targets

Integration and Performance Testing

Test integrations with external systems: Wema Bank Edge Card API, WhatsApp Business API, SMS gateways Validate webhook implementations and event-driven data synchronization Conduct load testing to ensure platform handles 1,000+ concurrent users per tenant Performance benchmark API response times against 200ms threshold requirements

Defect Management

Log detailed bug reports with reproduction steps, expected vs actual results, and supporting evidence Prioritize defects based on severity and business impact Track defect resolution through completion and verify fixes Conduct root cause analysis for recurring issues

Required Skills And Qualifications

Technical Skills

3+ years of experience in software testing, preferably in CRM or SaaS applications Strong understanding of MERN stack architecture (MongoDB, Express.js, React, Node.js)