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Tezza Business Solutions Ltd • Lagos, Lagos State, Nigeria
Role & seniority: QA Tester, Mid-Senior level
Location & work type: Magodo Phase 1, Lagos, Nigeria • Full-time • Hybrid/remote-friendly
MERN stack: MongoDB, Express.js, React, Node.js
Testing: Jest, Cypress, Selenium (experience required)
API: Postman/Insomnia
Datastore: MongoDB queries, data validation
DevOps: Git, CI/CD
Other: UI/UX validation (Ant Design), cross-browser/mobile testing
Develop and execute test plans and test cases for B2C CRM modules (Customer Management, Campaign Management, Segmentation, Loyalty Integration); contribute to sprint planning and effort estimates
Perform manual testing (functional, regression, UI/UX, cross-browser, mobile responsiveness) and API testing; ensure data integrity and multi-tenant isolation
Build and maintain automated tests (Jest, React Testing Library, Cypress) and integrate into CI/CD; monitor coverage and drive improvements
3+ years in software testing, preferably CRM/SaaS
Strong MERN understanding
Proficiency with test automation tools (Jest, Cypress, Selenium)
API testing (Postman/Insomnia)
MongoDB familiarity; Git and CI/CD; Agile/Scrum knowledge
Domain knowledge: CRM concepts, loyalty programs; experience with omnichannel communications a plus
ISTQB or equivalent certification
Performance testing tools (JMeter, k6, Artillery)
Docker and cloud familiarity (AWS, Dig
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Location: Nigeria
Job type: Full-Time
Tezza Business Solutions Limited is a leading Software Quality Assurance and Testing multinational with a regional office in Lagos, Nigeria. We are a Software Quality Assurance and Testing Services provider. Our primary goal is to be the “go to” Quality Assurance & Software Testing company in East and West Africa while developing offshore resources to fill test automation positions (and other hard to find software testing capabilities) in the North America and European markets.
We Are Recruiting To Fill The Position Below
Job Title: QA Tester
Location: Magodo Phase 1, Lagos
Employment Type: Full-time
Position Summary
We are seeking a detail-oriented QA Tester to ensure the quality and reliability of the MarketEdge CRM platform. The ideal candidate will be responsible for developing and executing test strategies, identifying defects, and collaborating with developers to deliver a robust B2C CRM solution that meets enterprise-grade standards for our QSR, hospitality, and retail clients across West and East Africa.
Key Responsibilities
Develop comprehensive test plans and test cases for B2C CRM modules including Customer Management, Campaign Management, Segmentation, and Loyalty Integration Design test scenarios based on functional specifications, user stories, and acceptance criteria Create and maintain test documentation including test cases, test data, and traceability matrices. Participate in sprint planning and provide testing effort estimates
Manual Testing
Execute functional, regression, and integration tests across all CRM modules Perform UI/UX testing ensuring compliance with design specifications and Ant Design component standards Conduct cross-browser testing (Chrome, Firefox, Safari, Edge) and mobile responsiveness validation Test API endpoints using Postman or similar tools, validating request/response payloads and error handling Verify data integrity across MongoDB collections and validate multi-tenant data isolation
Automated Testing
Develop and maintain automated test scripts using Jest and React Testing Library for unit tests Create end-to-end test suites using Cypress for critical user journeys Implement API automation tests for RESTful endpoints Integrate automated tests into CI/CD pipeline for continuous testing Monitor test coverage metrics and work to improve coverage targets
Integration And Performance Testing
Test integrations with external systems: Wema Bank Edge Card API, WhatsApp Business API, SMS gateways Validate webhook implementations and event-driven data synchronization Conduct load testing to ensure platform handles 1,000+ concurrent users per tenant Performance benchmark API response times against 200ms threshold requirements
Defect Management
Log detailed bug reports with reproduction steps, expected vs actual results, and supporting evidence Prioritize defects based on severity and business impact Track defect resolution through completion and verify fixes Conduct root cause analysis for recurring issues
Technical Skills
Required Skills and Qualifications
3+ years of experience in software testing, preferably in CRM or SaaS applications Strong understanding of MERN stack architecture (MongoDB, Express.js, React, Node.js)
Proficiency in test automation tools: Jest, Cypress, or Selenium Experience with API testing using Postman, Insomnia, or similar tools Familiarity with MongoDB queries and data validation techniques Understanding of Git version control and CI/CD practices Knowledge of Agile/Scrum methodologies
Domain Knowledge
Understanding of CRM concepts: customer profiles, segmentation, campaign management Familiarity with loyalty program mechanics (points, tiers, redemptions) Experience testing omnichannel communication systems (SMS, Email, WhatsApp) Knowledge of Nigerian fintech regulations and data protection (NDPR) is a plus
Soft Skills
Excellent analytical and problem-solving abilities Strong written and verbal communication skills Attention to detail and commitment to quality Ability to work independently and collaboratively in a remote/hybrid environment Proactive approach to identifying potential issues and improvements
Nice-to-Have Qualifications
ISTQB or similar testing certification Experience with performance testing tools (JMeter, k6, Artillery) Familiarity with Docker containerization and cloud platforms (AWS, DigitalOcean) Previous experience with IDURAR or similar open-source ERP/CRM platforms Understanding of QSR (Quick Service Restaurant) or hospitality industry operations.
Application Closing Date
Not Specified.
Seniority level Mid-Senior level Employment type Full-time Job function Quality Assurance Industries IT Services and IT Consulting