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Harman • Pécs, Southern Transdanubia, Hungary
Role & seniority
Stack/tools
Quality systems and problem-solving methods (8D), IATF 16949, VDA 6.3
Internal process audits, quality metrics reporting (weekly/monthly)
Cross-functional collaboration with manufacturing and engineering
Top 3 responsibilities
Analyze 0 km (new) customer complaints and initiate effective corrective actions
Maintain direct customer communication on quality issues; ensure timely feedback and follow-up
Collaborate with production and engineering to identify root causes and implement process improvements; support new projects and tasks; monitor status
Must-have skills
Engineering degree (mechanical/electrical) or equivalent technician qualification
Fluent English
Strong analytical, problem-solving and communication abilities
Experience with quality issue resolution and reporting
Nice-to-haves
Automotive/electronics manufacturing experience
Knowledge of IATF 16949 and VDA 6.3
Familiarity with quality tools and methodologies (e.g., problem-solving, corrective actions)
Location & work type
A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day. About the Role Folyamatminőség-mérnökként kulcsszerepet játszik az ügyfél-elégedettség biztosításában azáltal, hogy elemzi a 0 km-es reklamációkat és hatékony megoldásokat kezdeményez. Felelős lesz a közvetlen kommunikációért az ügyfelekkel a minőségi problémák kezelése érdekében (lehetőleg 8D formátumban), valamint az időszerű visszajelzések biztosításáért. Szorosan együttműködik a gyártási és mérnöki csapatokkal a probléma gyökérokainak feltárása és a folyamatfejlesztések megvalósítása érdekében a gyártósoron. Ez a pozíció proaktív szemléletet, erős analitikai készségeket és elkötelezettséget igényel a folyamatos fejlesztés iránt egy dinamikus gyártási környezetben. What You Will Do Termelés támogatása minőségügyi szempontokból Az új termékek és projektek támogatása; Belső folyamatauditok végrehajtása; Részvétel a vevői látogatásokon és auditokon; Az új projektek és feladatok nyomonkövetése; Vevői reklamációk és az azokhoz hozzátartozó azonnali és javító akciók kezelése; Vevői kapcsolattartás és kommunikáció; Vevői reklamációk (0 km) kezelése és figyelemmel kísérése; Minőségügyi mutatók riportolása (heti, havi); A problémamegoldó módszerek kezelése és támogatása a gyárban; What You Need to Be Successful Gépész / villamosmérnöki végzettség vagy hasonló technikusi végzettség Folyékony angol nyelvtudás Bonus Points if You Have Elektronikai / autóipari gyártásban szerzett tapasztalat Autóipari minőségbiztosításban szerzett tapasztalat IATF 16949 and VDA 6.3 ismerete Minőségügyi problémamegoldó módszerek ismerete Jó kommunikációs képesség What We Offer Nemzetközi csapat tagjaként együttműködhetsz a világ legnagyobb autógyártóival Versenyképes juttatási csomagot biztosítunk számodra Home office lehetőséggel is élhetsz Lakhatási/letelepedési támogatást adunk, ha más lokációból érkezel hozzánk Folyamatos szakmai tréningeken vehetsz részt Karrier és fejlődési lehetőségeket biztosítunk Dolgozói kedvezményt kapsz a HARMAN (JBL®, AKG®, HARMAN Kardon®) termékekre You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! +++ HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training, and competitive compensation. () #LI-Hybrid #LI-AB5 HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. About HARMAN International HARMAN (harman.com) designs and engineers connected products and solutions for consumers, automakers, and enterprises worldwide, including audio, visual and infotainment systems; enterprise automation solutions; and software services. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon® , Mark Levinson ® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. HARMAN also is a technology and integration services leader for the Automotive, Mobile, Telecommunications and Enterprise markets. More than 25 million automobiles on the road today are equipped with HARMAN audio and infotainment systems. The Company's software solutions power billions of mobile devices and systems that are connected, integrated, personalized, adaptive and secure across all platforms, from the work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, brilliant career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN! DO NOT apply on this page. Click HARMAN logo in top left to search and apply.