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Launchpad Technologies • Jyväskylä, Central Finland, Finland
Role & seniority: ServiceNow Tester – Manual & Automation; mid-level QA contractor
Stack/tools: ServiceNow (ITSM/CSM), manual testing; ServiceNow Automated Testing Framework (ATF); test case management and defect tracking tools; optionally Selenium (nice-to-have)
Execute manual testing of ServiceNow applications (ITSM/CSM); develop/maintain test cases and test plans
Identify, document, and track defects; perform regression testing; support User Acceptance Testing (UAT)
Begin designing/implementing automated tests with ATF; contribute to QA processes and best practices
3+ years in Software Quality Assurance
Hands-on testing experience with ServiceNow (any module)
Strong manual testing background; ATF knowledge; test case management/defect tracking proficiency
Good communication; ability to collaborate in a distributed team
Selenium or other automation tools
ServiceNow certification
Experience in Agile; exposure to large-scale/enterprise platforms
Location & work type: Remote (LATAM), contractor, full-time; weekly hours 8am–5pm PST (Mon–Fri)
📌 ServiceNow Tester – Manual & Automation (Contractor, Remote, LATAM) We’re looking for a ServiceNow Tester to join a growing ServiceNow team at one of our major customers. This is a great opportunity for a mid-level QA who enjoys hands-on testing and wants to grow into automation, helping build and mature the QA practice for the ServiceNow platform. You’ll start with a strong focus on manual testing, gradually taking ownership of test automation using ServiceNow ATF, in close collaboration with Product Owners, Developers, and Business Systems Analysts.
🗓 Start date: ASAP
📆 Contract type: Contractor, Full-Time, Remote
🌐 Work hours: Monday to Friday, 8 am to 5 pm PST 🛠️ What You’ll Be Doing Execute manual testing for ServiceNow applications, mainly ITSM and CSM Develop and maintain test cases and test plans Identify, document, and track defects using QA tools Perform regression testing to ensure platform stability Collaborate with POs and stakeholders to understand requirements Support User Acceptance Testing (UAT) Begin designing and implementing automated tests using ServiceNow ATF Contribute to improving QA processes and best practices ✅ What You Need to Succeed Must-haves 3+ years of experience in Software Quality Assurance Hands-on experience testing ServiceNow (any module) Strong background in manual testing Experience or working knowledge of ServiceNow Automated Testing Framework (ATF) Familiarity with test case management and defect tracking tools Good communication skills and ability to work collaboratively in a distributed team Nice-to-haves Experience with Selenium or other automation tools ServiceNow certification Experience working in Agile environments Exposure to large-scale or enterprise platforms 🧭 Our Recruitment Process