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Arden Resourcing Limited • Marlow, England, United Kingdom
Role & seniority: ServiceNow Test Analyst (QA Engineer) within an IT Systems provider; growing team, mid-level to senior scope in testing activities.
Stack/tools: ServiceNow (ITSM/CSM), ATF test cases; test/defect management tools (Jira, Zephyr, or Azure DevOps); ITIL knowledge.
Create, review, and execute functional test plans and scripts (manual and automated) for in-house and third-party platforms.
Analyze technical/functional specifications and user stories to derive test scripts and steps.
Identify, communicate, and resolve risks and issues uncovered during testing.
Experience in software testing (manual or automated); preferably ServiceNow (ITSM/CSM).
Working knowledge of test and defect management tools (Jira, Zephyr, or DevOps).
Understanding of ITIL; ability to advise on best practices, methodologies, and test execution.
Designing, developing, and executing ATF test cases in ServiceNow.
ServiceNow certification; ISTQB Test Certification.
Location & work type: Hybrid; Marlow-based role; salary up to £50k.
ServiceNow Test Analyst Hybrid Salary up to 50k Marlow based
A QA Engineer is required to join a growing ServiceNow implementation team within an IT Systems provider. The role is a vital position; and the successful candidate will have a pivotal role in system delivery with the chance to make a significant impact on the quality of output. You will be both responsible for testing in-house developments and third-party platforms.