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🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
Virtusa • Andhra Pradesh, India
Role & seniority: Senior QA Engineer / Test Automation Specialist with 7+ years in software quality assurance and ServiceNow test automation
Stack/tools: ServiceNow Automated Test Framework (ATF); ServiceNow modules (ITSM, ITAM, ITOM, GRC/TPRM); JavaScript/server-side scripting; defect tracking and Agile tooling
Design, develop, execute, and maintain automated ATF test scripts for ServiceNow apps, configurations, and customizations (functional/regression, potential performance)
Collaborate to define test scenarios and create detailed test cases; identify, document, and track defects; coordinate with devs for resolution
Conduct automated regression testing for upgrades/patches, perform end-to-end tests including third-party integrations, and report progress and defect metrics
7+ years in QA and ServiceNow test automation
Deep ServiceNow knowledge across modules; hands-on ATF experience (design/build/maintain test cases)
Scripting: JavaScript within ServiceNow; ability to analyze results and troubleshoot
Strong communication for collaboration with technical and non-technical stakeholders
Experience with integrations testing and data flow validation
Familiarity with Agile ceremonies and cross-functional product lifecycle involvement
Location & work type: Location not specified; work type not specified (not disclosed)
ServiceNow Test Automation Key Responsibilities
Create, execute, and maintain automated test scripts using ServiceNow ATF to validate ServiceNow applications, configurations, and customizations. This includes functional, regression, and potentially performance testing.
Test Scenario And Case Creation
Collaborate with stakeholders (business analysts, developers) to understand requirements, define test scenarios, and create detailed test cases.
Identify, document, track, and manage defects identified during testing, working with development teams for timely resolution.
Conduct automated regression testing for ServiceNow upgrades, patches, and enhancements to ensure platform stability and prevent unintended impacts.
Execute end-to-end test scenarios, including validating integrations with third-party applications and ensuring data flow accuracy.
Process Improvement
Continuously evaluate and improve testing processes, recommending best practices for ServiceNow test automation.
Provide regular status reports on testing progress, defect metrics, and test results to relevant stakeholders.
ServiceNow Expertise
7+ years of hands-on experience in software quality assurance and ServiceNow test automation.
Strong knowledge of the ServiceNow platform, including various modules (e.g., ITSM, ITAM, ITOM, GRC/TPRM), configurations, and workflows.
Hands-on experience with ServiceNow Automated Test Framework (ATF), including designing, building, and maintaining automated test cases and suites.
Scripting Knowledge
Familiarity with server-side scripting (e.g., JavaScript within ServiceNow) for advanced test scenarios is often required.
Ability to analyze test results, troubleshoot failures, and identify root causes of issues.
Communication Skills
Strong verbal and written communication skills for effective collaboration with technical and non-technical stakeholders. Show more Show less