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Comm100 • Vancouver, British Columbia, Canada
Salary: C$80,000 - C$120,000 / year
Role & seniority: Senior Software QA Engineer
Stack / tools: Python for test scripts; automation frameworks/tools (Selenium, JMeter, HttpRunner, TESTNG, Fiddler); test management system; SQL databases (MS SQL Server, Oracle); CI/CD (Jenkins or equivalent); familiarity with AWS a bonus; performance, security, and accessibility testing
Develop comprehensive test plans and execute automated and manual tests across the platform; identify test scenarios, cases, and data for coverage
Analyze results, investigate failures, provide root-cause reports, maintain test scripts, and enforce QA best practices across the product team
Conduct performance, scale, security, and accessibility testing as required; collaborate with UX/UI, product management, and engineering to address non-happy paths
7–9 years in software QA; 3+ years contributing to automated test suites
Strong QA methodologies, tools, and best practices
Proficient in Python for test scripting; experience with automation frameworks (Selenium, JMeter, etc.)
Data and database familiarity (MS SQL Server, Oracle)
Experience with CI/CD tools (Jenkins); excellent analytical, troubleshooting, and communication skills
Experience testing at large scale; understanding of performance, security, and accessibility
Experience with AWS
Experience with test management systems and coverage tooling
Familiarity with agile envir
Senior Software QA Engineer
Who We Are
Comm100 is an award-winning digital customer engagement platform, enabling organizations to better engage, convert and support their customers online. Established in 2009, Comm100 serves over 10,000 clients globally including HP, Rackspace, Government of Canada, Google, Stanford University, and many more. We believe that our work is never done as long as there are customers in a queue. We don’t sleep until we find the smartest, most efficient way to communicate, answer questions, and solve problems.
What We Believe
At Comm100, we strongly believe that the success of a company depends entirely on its people. We seek self-motivated team players who will appreciate a performance-driven work environment, rooted in creativity, personal development, integrity and open communication. We work hard but always make time for fun.
What We Offer
Competitive compensation Comprehensive benefits package Flexible working environment and office hours Quarterly fun and interactive team-building events Opportunities for professional learning, growth, and career advancement
About The Role
Develop comprehensive test plans and execute both automation and manual testing across the platform as our product grows in functionality. Identify test scenarios, test cases, and test data to ensure maximum test coverage for new features and feature improvements. Maintaining test cases and scripts in the Test Management System. Analyze test results and investigate test failures to identify root causes and provide detailed reports. Carryout performance and scale testing, security testing, and accessibility testing as requirements demand. Champion quality assurance and enforce best practices across the entire product team. Understand customer requirements and user experience. Collaborate with UX/UI designers, product managers, and engineering peers to identify the non-happy paths and corners. Master product functionalities and implementations and answer technical inquiries from sales/technical support.
Requirements
Bachelor's degree or above in Computer Science and related fields. 7-9 years of experience working in software QA area. 3+ years of experience contributing to automated test suites in a professional capacity. Strong knowledge of software QA methodologies, tools, and best practices. Experience with automation frameworks or tools, like JMeter, selenium, request, HttpRunner, TESTNG, or fiddler. Proficient in using Python for test script development; Python, automated testing, and agile project experience. Familiarity with performance, security, and accessibility testing. Familiar with MS SQL Server or Oracle or other database systems. Working knowledge of Jenkins or similar CI/CD tools. Experience working with AWS can be a bonus point. Strong analytical and troubleshooting skills, technical aptitude, attention to detail. Good communication and interpersonal skills. Experience in large-scale projects testing is preferred.
Salary: $80,000 - 120,000 per year
Location: This position is a fully on-site role.
We sincerely thank all applicants for their interest; however, only shortlisted candidates will be contacted. Applicants must be eligible to work in Canada.