Full Description

Position: QUALITY ASSURANCE (cum Business Analyst)

Department: Analyst and Assurance Team

Status: Full-time

Update: Jun 2025

Work location: TT03A-13, Mo Lao New Urban, Mo Lao Sub-district, Ha Dong District, Hanoi City Our Company zen8labs is a global technology consultancy founded in 2019 by our talented founders - coming from prestigious backgrounds such as Google, Facebook, and Planday... We specialize in three main areas - customer experience design, enterprise modernization, and digital transformation. Despite the short period of time, zen8labs’portfolio of previous successes includes big names, from Vietnam corporates such as Vingroup to worldwide businesses such as Invitae (US), ClinikNote (Australia), and WebProof (Denmark)... Joining zen8labs not only allows a solid exposure to technology management but also grants the opportunity to learn from some of the best people that the industry can offer and expand one’s delivery capability.

Learn more about zen8labs at: https://www.zen8labs.com/ Reporting The Quality Assurance reports directly to the Project Manager and Head of Analyst and Assurance. Duties and Responsibilities Quality Assurance (70%)

• Develop comprehensive test plans, cases, and scripts for Mobile, Web applications, and APIs.

• Execute various testing types, including functional, regression, performance,and compatibility testing, to identify and document bugs, defects, and usability issues.

• Collaborate closely with cross-functional teams to ensure that our product/project meet specified requirements.

• Document and communicate test findings, coverage, and quality metrics

• effectively to stakeholders, empowering informed decision-making.• Continuously refine QA processes, tools, and methodologies to enhance efficiency and effectiveness.

• Manage testing environments, including user accounts, configurations, and deployments, to maintain optimal functionality.

• Business Analysis (30%)

• Collaborate with the BA/PM/PO to ensure requirement clarity and completeness

• Participate in requirement validation sessions to challenge unclear logic,helping reduce rework and scope creep in later stages.

• Use AI tools to support writing use case specification, or converting user needs into testable business rules.

• Support in maintaining traceability between requirements and test coverage, ensuring transparency from business needs to test validation.

• Propose at least 1 improvement per quarter regarding business workflow or product logic based on QA insights or client/UAT feedback.

Qualifications/ Experience Requirements

• Minimum of 3 years of professional experience in software testing with a focus on mobile applications (Android and iOS), web applications.

• Previous hands-on experience in API testing, utilizing available API testing tools such as Postman, SOAPUI

• Familiarity with Agile/Scrum methodologies and experience collaborating within cross-functional teams.

• A strong team player mindset, coupled with proactive, and a commitment to continuous learning.

Pluses

• A Bachelor’s degree in Engineering, Computer Science, or equivalent practical experience.

• Experience in scripting, coding, and utilizing automation testing frameworks such as Appium, XCTest, LambdaTest, Webdriver.io, and Selenium.

• Basic understanding of programming and the ability to build applications independently.

• Holding an ISTQB certificate.

• Proficiency in English.

• What we offer

• Salary and bonus- Attractive salary;

• 100% salary on probation;

• Performance review twice a year, based on job outcomes;

• 13 months salary and bonus assessment yearly;

• Working time: Flexible working hours and location from Mondays to

• Fridays.

• Unlimited paid leave annually;

• Insurance, health care, and extra benefits

• Premium PTI health care insurance;

• Special health benefits (50% discount on medical examination fee, 10%

• discount on ultrasound and procedure fees, 5% on medicine) at 2 Clinics,

including

• Vivision - 514 Bạch Mai

• Phụ Sản 1 - 329 Bạch Mai

• An annual medical check-up;

• Annual company trip and holiday party and other benefits according to

• company policy;

• Free lunch at the office; drinks and snacks at the pantry;

• MacBook and external monitor provided for work;

• Working environment and development

• Working environment: fast-moving, young, dynamic, no-walls

• environment.

• Sports activities: football, exercise break.

• Training: soft skills and technical skills training.

• Others: free coffee/tea/cookies, parking fee, year-end party, etc…

• Tea/cookies, parking fee, year-end party, etc…

• Join our team to become part of an amazing group of tech talents!

• If you are interested in this vacancy, please send your application or contact us

directly via

Email: hr@zen8labs.com

Mobile/Zalo: 0346381156 (Ms.Linh Nguyen) Show more Show less