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Microsoft • Taipei, Taiwan
Role & seniority: Senior Hardware Quality Engineer (senior-level, individual contributor with leadership in quality initiatives)
Stack/tools: GPU server hardware; data center hardware; telemetry and log analysis; root cause analysis (RCA); supplier quality management; failure analysis of GPU subsystems; data-driven quality readouts
Develop and implement supplier quality management strategy for data center hardware
Lead quality issues/improvement task forces to contain, mitigate, and resolve global data center quality problems
Conduct debug and failure analysis for GPU subsystems, drive resolution with partners/suppliers; drive continuous improvement via RCA; establish Critical-to-Quality metrics
Master’s in Electrical Engineering (or related) with 3+ years, or Bachelor’s with 5+ years (or equivalent)
5+ years in product quality in electronics; 5+ years hardware issue resolution for GPU servers
Proven ability to filter/debug telemetry and logs to identify HW failure signatures
Ability to meet Microsoft cloud security screening requirements
7+ years in large-scale manufacturing/data center environments; multiple engineering disciplines (electrical, mechanical, industrial)
Experience with liquid cooling systems; extensive server architecture experience (GPU/CPU) and system-level debugging
Leadership, cross-team collaboration, RCAs/CA methods, and strong data analysis
Overview Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission. As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure. We are looking for a Senior HW Quality Engineer to join the team. #azurehwjobs #HIFE
Responsibilities Develop and implement a robust supplier quality management strategy to ensure the data center hardware is manufactured at the highest level of quality standards. Lead quality issues and improvement task force to contain, mitigate, and resolve the top-quality issues impacting global data centers. Conduct debug and failure analysis for GPU subsystems in the Azure fleet and drive resolution with partners and suppliers. Drive the continuous improvement process based on Root Cause Analysis (RCA) and identified opportunities. Responsible for quality readouts based on your telemetry data analysis, to bring clarity on status, actions across the organization and next steps for issue resolution. Establish Critical-to-Quality performance metrics to measure and improve product quality.
Qualifications
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.