Role & seniority: Test Proctor, Part-Time (OPS temporary) at Florida State University

Stack/tools: on-site testing facility systems (camera and screen monitoring software), test materials handling, basic office duties; secure document handling (shredding)

Top 3 responsibilities

Admit testers, verify registration/ID, ensure devices off and policies followed; manage exit and collect materials
Proctor exams in the testing room using monitoring tools and procedures
Perform office administrative tasks and maintain facility cleanliness; handle sensitive documents and respond to emails

Must-have skills

Age 21+, no undergraduate coursework current
15–25 hours/week, 11:00–17:00, Mon–Fri (including finals); consistent schedule
Attention to detail, ability to handle confidential information, strong customer service, professionalism, and composure under stress
High school diploma or equivalent

Nice-to-haves

BA/BS or AA/AS
1+ year customer service experience; college/university setting experience
Experience with secure materials; general computer proficiency
Location & work type: Tallahassee, FL; on-site/Testing Center; part-time OPS temporary position (hours may extend during finals week)

Full Description

Job Title: Test Proctor (Part-Time, OPS- Multiple Openings) - Office of Digital Learning & Academic Technology

Location: Tallahassee, FL

Regular/Temporary: Temporary

Full/Part Time: Part-Time

Job ID: 62001

Department

Office of Digital Learning & Academic Technology

Responsibilities

The FSU Office of Digital Learning & Academic Technology (ODL) is seeking customer-service-oriented Test Proctors to join our team as we support quality online instruction at Florida State University. We offer a collegial, innovative work environment that’s passionate about excellence, quality, and collaboration. As a Test Proctor, you’ll be part of creating a welcoming, secure experience for our testers. Primary responsibilities include admitting testers in and out of our testing facility, proctoring exams, and office-clerical work. These responsibilities are described below.

Admit testers in and out of the facility.

Upon entrance: Greet testers as they enter the testing lobby. Check the testers’ registration and photo ID. Confirm all devices are turned off. Ensure all unauthorized items are put away. Review any important test-specific policies with the tester. Provide testing materials based on test requirements.

Upon exit: Greet testers as they exit the testing room. Collect any test materials, including scratch paper. Close the test registration. Proctor testers in the testing room. Use camera system, screen monitoring software, and traditional proctoring methods to monitor testers. Pay careful attention to key areas to identify suspicious behavior. Report any concerns to a supervisor who can address sensitive matters. Complete office administrative work. Maintain cleanliness of the facility. Shred used scratch paper, reference sheets, and other sensitive documents. Monitor and respond to personal work emails. During slower periods, assist the team and department with special projects and tasks. Qualifications

Due to NCTA and CLEP test regulations: 21 years of age or older and not doing undergraduate-level coursework at any college or university. Able to regularly work between 15 and 25 hours a week between the hours of 11am and 5pm, Monday-Friday, including during finals week, April 27 – May 1. Able to maintain a consistent work schedule. Able to follow procedures precisely and pay attention to detail. Able to carefully handle secure and confidential information. Able to provide courteous customer service. Able to maintain professionalism in a team-based environment. Able to work effectively under high-stress situations. High school diploma or equivalent.