Quality Assurance Engineer
ChenMed • United States
Salary: $76,732 - $109,617 / year
Role & seniority: Quality Assurance Engineer (mid-level, individual contributor) on a Scrum team
Stack/tools: Manual testing (functional, regression, API, integration, exploratory, etc.); automated test scripts (Selenium, API); basic coding in Java or Python; SQL; documentation and test plans; standard office software
Top 3 responsibilities
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Create, execute, and maintain test plans and test cases across multiple QA types; perform black/white box testing as needed
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Write automated Selenium and API scripts; identify, communicate, and track quality issues; provide testing approach recommendations
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Collaborate with Developers, IT Architects, Product Owners, and other QA engineers; participate in Scrum ceremonies; translate requirements into tests and tasks; escalate risks/delays when necessary
Must-have skills
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2+ years IT/QA experience; 1+ year in manual, API, and integration testing
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Strong understanding of QA methodologies; ability to turn requirements into test cases
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Proficiency with Selenium/API testing; basic SQL knowledge; ability to read logs and analyze issues
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Ability to document tests clearly and create technical documentation
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Familiarity with Jira/SDLC concepts and Scrum ceremonies; strong communication and collaboration skills
Nice-to-haves
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Experience mentoring teammates; knowledge of additional programming languages; exposure to performance/usability testing
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Product-centric mindset and ability to influence standards
Full Description
We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Quality Assurance Engineer is responsible for helping to maintain and improve quality standards for our products by ensuring that we diligently identify and remediate any new defects through application testing, system support and documentation. The incumbent in this role designs, modifies, develops, writes and implements test cases; supports and/or resolves issues with software applications and components; works from written specifications and pre-established guidelines to perform the functions of the job and maintains documentation of process flow. He/She works closely with other QA Engineers, Software Engineers, IT Architects, Product Owners and other technical professionals to ensure that specifications that are clearly articulated have been met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Creates, executes and administers test plans/test cases across the entire spectrum of quality assurance, including but not limited to: exploratory tests, acceptance tests, functional tests, regression tests, smoke tests, usability tests, performance tests, etc. Performs black box and/or white box testing as needed. Writes automated selenium and API scripts. Communicates quality issues and risks to the software development teams and technical leaders. Works with multiple application development, architecture and network teams to identify, diagnose and report on application issues. Provides engineering support for testing approach design and tools on projects. Assists with creating and performing repeatable testing procedures and processes. Defines regression cases and makes suggestions for automation. Provides feedback and recommendations to Developers on software usability and functionality. Scrum Team member actively participates in all scrum ceremonies. Analyzes requirements (user stories and acceptance criteria). Details preliminary set of tasks for each User Story. Coordinates with management to ensure identification of appropriate schedules, goals, design criteria, methodology, etc. Completes assigned tasks thoroughly and on time. Escalates appropriately, if deadlines are in danger of being missed. Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS AND ABILITIES: Fundamental familiarity with quality assurance methodologies and objectives A product-centric mindset and the ability to ask questions in order to improve the product, not only in its technical implementation but also in how well it is serving the needs of our customers Ability to translate technical requirements and specifications into deliverable test cases/scripts and analyze logs Ability to mentor technicians and administrators, teammates and project partners for the decomposed work Operates with weekly supervision Influences associates to follow standards and correct approaches Breaks up multi-week objectives into tasks. Completes 1-week tasks alone Expert in at least one Core domain or technology. Intermediate skill with at least one other. Basic competency in most domains or technologies used in team Improves own productivity. Positive influence on team. Builds relationships and earns respect across multiple internal teams and partner organizations Solid at delivery and execution. Completes tasks with a high standard of quality. Assumes ownership over results, including both successes and failures. Learns quickly from mistakes and failures, including those of others. Keeps manager apprised of progress and knows when to escalate Able to have critical interactions in a calm and professional manner. Ability to identify personal development goals as part of yearly review. Able to align core controls to business requirements Provides solution-driven thought leadership for affiliated team Ability to learn and implement new technologies and processes Excellent interpersonal, organizational, and time management skills Ability to create technical documentation describing proposed functionalities and story test Familiarity with databases and knowledge of SQL Ability to write basic code in languages like Java or Python Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Ability and willingness to travel locally, regionally and nationwide up to 10% of the time Spoken and written fluency in English This job requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Computer Science or a related field OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required A minimum of 2 years of IT-related work experience A minimum of 1 year of experience with manual testing, API testing, Integration testing and troubleshooting Intermediate level experience in quality assurance and/or equivalent PAY RANGE: $76,732 - $109,617 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS https://chenmed.makeityoursource.com/helpful-documents We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Hybrid Who We Are ChenMed is a family-owned, family-oriented organization committed to bringing superior health care to moderate-to-low-income seniors. Our vision To positively change American healthcare through primary care innovation for the neediest populations. Our mission To provide a convenient, patient-centered environment that fosters enduring relationships between doctors, staff and patients and delivers superior outcomes and a compassionate experience. We will create a healthcare system specifically for our patients' needs through dedicated doctors, a supportive team, and customized technology, and achieve value through scalable innovation, resourcefulness andaccountability. Our patient promise You are the reason we are here. Your coordinated healthcare and well-being is our focus. Like a member of our family, we will take care of you in good times and in times of need.