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Globe Group • Philippines
Role & seniority: QAE Head — senior leadership role responsible for defining and driving quality strategy across telco platforms and digital products; leads QA teams, sets standards, partners with engineering, product and operations.
Stack/tools: QA governance and strategy; quality standards, metrics, KPIs; shift-left/right testing; test automation strategy; reliability engineering and observability; scalable, maintainable automation; balance of manual, automated, and exploratory testing.
Define and own overall QA/test strategy and quality gates; establish metrics and KPIs.
Lead, mentor, and develop QA engineers/managers; manage resource planning across programs.
Ensure end-to-end test coverage, identify quality risks early, drive mitigation, and provide release readiness/go-no-go decisions.
Must-have skills: leadership and people management; strong QA strategy and governance; test automation leadership; risk assessment and mitigation; cross-functional collaboration; performance and career development planning.
Nice-to-haves: telco/digital product experience; familiarity with release management and complex integrations; experience in shift-left/right practices; scalability and maintainability focus for automation.
Location & work type: Philippines; Full-time role.
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description The QAE Head is a leadership role responsible for defining and driving the quality strategy across telco platforms and digital products. This role ensures quality is embedded end-to-end — from requirements to production while leading QA teams, setting standards, and partnering with engineering, product and operations teams. Quality Strategy & Governance Define and own the overall QA and test strategy for Digital Channels Establish quality standards, metrics, and KPIs Ensure quality gates Drive shift-left and shift-right testing practices Leadership & People Management Lead, mentor, and develop QA engineers and QA managers Build high-performing QA teams aligned to product domains Set performance goals and career development paths Manage resource planning and capacity across programs Delivery & Risk Management Ensure end-to-end test coverage across complex integrations Identify quality risks early and drive mitigation plans Make release readiness and go/no-go recommendations Automation & Engineering Excellence Drive test automation strategy and adoption Balance manual, automated, and exploratory testing Promote testability, observability, and reliability engineering Ensure automation is scalable, maintainable, and business-aligned Equal Opportunity Employer Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us. Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers. Purpose In everything we do, we treat people right to create a Globe of Good. Vision We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired. Mission We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.