Full Description

About the role As a Test Program Manager – Commercial Underwriting & Claims, you will make an impact by leading strategic program delivery and transformation initiatives across commercial underwriting and claims functions. You will be a valued member of the Quality Engineering & Assurance team and work collaboratively with CIO stakeholders and cross-functional teams to drive innovation and alignment with enterprise goals.

In this role, you will

• Lead planning and execution of commercial underwriting and claims programs.

• Manage communication and expectations of C-level stakeholders.

• Align client's strategic goals with program delivery, including Test Automation, Gen AI and Data Strategy.

• Change Management & adoption for processes, strategies, and tools.

• Champion transformation and innovation across the enterprise.

• Develop, manage program budgets, identifying risks, dependencies, and mitigation strategies.

Work model: Hybrid We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 4 days a week in a client or Cognizant office in Charlotte, NC. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What you need to have to be considered

• 10+ years of Program/Project Management experience.

• 15+ years of testing experience with strong understanding of testing methodologies and techniques.

• Minimum 3 years of experience in Commercial P&C Claims.

• Proven experience working directly with CIOs and senior stakeholders.

• Strong mix of business and technical acumen.

• Excellent stakeholder management and interpersonal communication skills (verbal and written).

• These will help you stand out

• Experience leading enterprise transformation initiatives.

• Familiarity with Gen AI and data strategy implementation.

• Strong budgeting and risk management capabilities.

• Ability to influence and align strategic goals across business and technology teams.