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Volex • Batam, Riau Islands, Indonesia
Role & seniority: Experienced Quality Improvement lead/manager (5+ years in quality functions); customer-centric, cross-functional liaison, core to operations.
Stack/tools: Quality management systems; 7QC, APQP, PPAP, FMEA, Control Plans, Process Control Charts, Poka Yoke; 8D problem solving (warm/cold loops); MS Office (Excel, Word, PowerPoint).
Lead and execute end-to-end quality improvement programs and sustain continuous improvement.
Manage quality policy, QMS, containment/Corrective & Preventive Actions, and root-cause analysis; ensure conformance to customer requirements.
Optimize manufacturing processes and supplier quality; drive cross-functional integration across supply chain to improve value and customer satisfaction.
Diploma/Bachelor in Mechanical or Electrical Engineering (or equivalent)
5 years in a similar quality role; strong English; strong analytical and communication skills
Knowledge of internal quality practices and related industrial methods (Kaizen, Six Sigma)
Proficiency in APQP/PPAP, FMEA, Control Plans; basic quality core concepts
Experience with Process Control Charts, 8D methodologies, CS&Q processes
Exposure to supplier quality management and manufacturing quality systems
Location & work type: Location not specified; full-time role. Global company with multiple sites; travel may be required.
Business overview Volex is a global leader in integrated manufacturing and a trusted supplier of power products. With expertise in cable assemblies, data center connectivity, electric vehicle charging, and consumer electronics, we serve a diverse range of markets worldwide. Headquartered in the UK, we operate 28 manufacturing locations and employ over 14,000 people across 25 countries. Our business spans five divisions: Complex Industrial Technology, Consumer Electricals, Electric Vehicles, Medical, and Off-Highway/Specialist Automotive. Our products power everything from everyday household devices to advanced medical equipment. Through our local sales teams and authorized partners, we deliver innovative solutions to OEMs and EMS companies around the globe.
Job Overview Proactive and customer-centric. Heart of the operations; resolving quality issues, leading root cause analysis and collaborating across departments to implement effective actions. As the vital link between customers and internal teams, ensure every voice is heard, every concern addressed with care and precision.
Job Responsibilities Responsible for take a lead and driving as well executing Quality improvement systematically in process deployment and sustaining continuous improvement end to end. Develops and implements strategy programs to establish and maintain quality standards of existing and proactive quality services. Focus on quality mindset and a sustainable quality culture. Ensure the daily issues are solved following containment, corrective and preventive action principle with strong root cause analysis. optimizes the manufacturing processes and helps in developing a unified and strong supplier management. integrates supply chain actors and leverages opportunities created by upstream and downstream linkages with a focus on creating value and improving customer satisfaction. Guarantee the application quality policy & the respect of customer requirements in terms of technical quality & service level. Manage the Quality Management System of the entity.
Manage Manufacturing quality: It covers quality related activities inside industrial entities as well as flows between them. manufacturing/assembling processes robustness (as result of implementation of Process Control Chart, FMEA, Poka Yoke…)
Industrial problem management: Issue to Prevention management, using 8D methodologies (warm loop and cold loop), with CS&Q related processes.
General Profile and Requirements Diploma/Bachelor Degree in Mechanical / Electrical Engineering or equivalent. Good command in English. Communication and analytical skill. Computer literate MS excel, word, Power Point. Experience – 5years in the same function. Good knowledge of internal quality practices.
Knowledge of related industrial practices: Kaizen, Six-Sigma. In-depth knowledge in Basic Quality Core ( 7QC, APQP, PPAP, FMEA, Control Plan).
Equal Opportunity Statement Volex is committed to upholding fair, inclusive, and non-discriminatory employment practices. All employment decisions are based strictly on job-related qualifications and merit, without regard to personal characteristics unrelated to job performance. We maintain a zero-tolerance policy toward discrimination, harassment, and the use of child labour. Volex also recognises and respects the right of employees to representation and collective bargaining, and we are dedicated to fostering a safe, respectful, and empowering work environment for all. Show more Show less