Quality Metrics and Reporting

• Communicate and report testing progress, coverage, defects, and results effectively to management and stakeholders.
• Provide recommendations to QA leadership for improvements to QA automation processes to enhance software quality.
• Work with QA leadership to establish automated test reporting guidelines for each test framework.
• Establish KPIs and metrics to measure automation effectiveness.
• Qualifications

Education Level: Bachelor’s Degree ; Major: Computer Science or Computer Engineering ISTQB certifications are a plus. Experience in lieu of required education is acceptable 2-4 years of experience in software quality engineer testing roles based on the following experience. At least 2-4 years of experience developing and executing automated test frameworks, plans, strategies, and test cases. At least2-4 years of experience with software testingoperating in a CI/CD environment. At least 2-4 years of automated testing experience with desktop and/or web applications developed with at least one of the following: C#, Java, C, ASP.NET, Python, JavaScript, Power Builder, Web Services and API development, WebLogic. At least 2-4 yearsof experience using Project and Test Management tools (Jira, Zephyr, TestRail). Previous health care industry experience within both the provider and payer marketsis a plus. Previous experience with high volume EMR, PMS, and ERP applications is a plus.

Job Related Skills/Competencies

Job Technical Skills

• Develop and maintain automated test scripts for UI, API, and Database testing.
• Intermediate understanding of automated test methodologies and techniques.
• Experience working on and maintaining UI testing frameworks (Cypress, Selenium, Playwright, etc.).
• Experience working on and maintaining API testing frameworks (Karate, Rest-Assured, etc.).
• Knowledge of Agile methodologies and frameworks (Scrum, SAFE).
• Understanding of how QA automated testing fits into software development lifecycles.
• Knowledge of QA testing methodologies and tools.
• Ability to troubleshoot complex issues, identify root causes, and propose effective solutions.
• Intermediate experience creating detailed QA documentation.
• Maintain a high level of proficiency with the company’s core applications.
• Experience working with test case management tools (Zephyr, TestRail, etc.).
• Experience working with source control systems (GitLab, Bitbucket, GitHub).
• Intermediate SQL skills are required.
• Basic API testing experience is required.
• Intermediate experience with SauceLabs, or similar tools is a plus.
• Experience with CI/CD tools is a plus (Bamboo, Jenkins, GitLab CI, etc.)
• Experience testing shared desktop applications is a plus (i.e., Citrix).
• Experience debugging desktop and web applications is a plus.
• Experience with Fiddler, WireShark, or similar tools is a plus.
• Experience with security testing is a plus.
• Experience with performance testing is plus.
• Basic understanding of networking protocols (TCP/IP, HTTP1.x/2, TLS, etc) is a plus.
• Experience with cloud-based testing environments is a plus.

Job Non-Technical Skills

• Eager to learn new skills, tools, and technologies.
• Ability to communicate effectively across all levels of the IT organization.
• Strong analytical and problem-solving skills.
• Possess strong organizational skills.
• Effective listening skills to understand any valuable information being disseminated.
• Ability to perform day-to-day activities with minimal direction.
• Ability to multi-task, self-organize, juggle multiple priorities without compromising quality.
• Strong attention to detail and the ability to think outside the box.
• Demonstrate a strong work ethic, flexibility, dependability, and a positive can-do attitude.
• Enjoys working in a collaborative, team-based environment.
• Additional Data
• Employee Benefits
• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
• Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.