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TikTok • Bucharest, Romania
Role & seniority: Quality/Operations role within ADSO (EMEA AI Data Service and Operations); contract, 12-month temporary assignment through a third‑party agency.
Stack/tools: Familiarity with search engines and social media platforms (TikTok in particular); common office software; data quality feedback processes.
Perform quality inspection of evaluated data and oversee daily tasks of specialists.
Localize policies, conduct policy training, and align policy updates.
Lead calibration discussions in appeal cases, analyze cases, and suggest improvements to improve accuracy and alignment; collaborate with R&D and PM to feed back data quality insights.
Bachelor’s degree; fluency in Arabic (required) and English (working language).
Knowledge of search engines and TikTok; strong understanding of local culture and user Internet habits.
Ability to learn quickly and handle sensitive content exposure (e.g., violence, exploitation, hate speech, sexual content).
Responsibilities In ADSO, we are the EMEA AI Data Service and Operations team under TikTok Product (abbreviation: ADSO), mainly providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.
To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder. It is possible that this role will be exposed to harmful content on a daily basis.
Quality inspection of evaluated data and daily tasks of specialists.
Localise the policies, be responsible for policy training, and align the policy updates.
Conduct calibration meetings with the team in the appeal process: analyse different cases, record and evaluate their performance, offer solution and suggestion for the current problem to help the team improve the accuracy rate and alignment.
Work closely with R&D(Research and Development) and PM(Product Manager) in order to provide feedback on data quality.
Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content.
And any other duties as assigned.
Qualifications
Bachelor’s degree or above.
Fluency in Arabic is required as the role requires communication with Arabic markets, fluent in English is also required as it is the working language.
Knowledge about search engines, familiar with social media platforms, especially TikTok.
An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
Strong ability to learn and understand.
Important Note: Please be advised that the job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency who will be your employer. While you may assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice
About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Nivel de vechime Nu se aplică Tip de angajare Contract Ocupație Asigurarea calității Sectoare de activitate Tehnologie, informații și internet