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Publicis Digital Experience • San Diego, California, United States
Salary: $73,150 - $107,744 / year
Role & seniority: Quality Assurance professional; 5+ years in QC/verification roles; full-time, not tied to a specific seniority level.
Stack/tools: Manual QC and automated QC systems; testing lifecycles; email marketing and responsive design optimization; familiarity with marketing automation platforms and emerging AI technologies; support for automated scripts.
Define test scenarios and variations; perform robust manual and automated testing across multiple email clients.
Manage defects: submit, track, perform causal analysis, verify fixes, and report results; certify others’ test results.
Coordinate testing projects end-to-end with cross-functional teams; act as liaison between technical and non-technical stakeholders; maintain test libraries and environments.
5+ years in quality control/related roles; strong manual and automated QC knowledge.
Proficiency in email marketing and responsive design optimization.
Understanding of software development/testing lifecycles; excellent communication and documentation.
Ability to adapt testing strategies to evolving AI/automation contexts; data-driven decision-making.
Project management experience.
Familiarity with AI/automation trends, AI-powered QC tools, and automated regression testing.
Experience mentoring junior testers.
Location & work type: Full-time; location not specified; offers flexible working arrangements an
Company Description
A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.
Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best.
We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.
Responsibilities
Essential Functions
Define comprehensive scenarios and variations in data to perform robust manual and automated testing. Schedule and execute functional testing across multiple email clients. Submit errors and issues to development for correction and retest once resolved. Report test results and status accurately and timely. Track defects and perform causal analysis to closure. Review and certify test results of other analysts and testers. Create and/or review requirements, design, and scope documents. Help set standards for test design and advocate established testing procedures. Interact with Relationship Manager, Campaign Operation and Development teams to refine test requirements. Coordinate and/or perform testing projects from initiation through delivery, ensuring timelines and budgets are met. Serve as liaison between technical and non-technical teams to ensure all targets and requirements are met. Maintain test libraries, databases, and environments. Assist with documentation updates and corrections. Support automated scripts from team members where applicable. Mentor less experienced QC team members.
Future-Forward Responsibilities (AI & Automation Trends)
Explore and implement AI-powered QC tools for automated rendering validation and predictive error detection. Integrate machine learning for anomaly detection and proactive issue resolution. Drive adoption of automated regression testing and intelligent test case generation. Investigate generative AI for dynamic content testing and personalization validation. Stay ahead of trends in marketing automation, including AI-driven segmentation and adaptive testing strategies.
Qualifications
Knowledge & Skills
Strong understanding of manual QC processes and automated QC systems. Knowledge of software development and testing lifecycles. Familiarity with marketing automation platforms and emerging AI technologies. Ability to adapt testing strategies to evolving environments and intelligent systems. Business domain knowledge with a focus on data-driven decision-making.
Requirements
Associate’s or Bachelor’s degree preferred, or equivalent work experience. Minimum 5 years of experience in similar quality control, proofing, technical, or related business roles. Proficiency in email marketing and responsive design optimization. Excellent communication and documentation skills. Passion for staying current with AI, automation, and marketing technology trends. Project management experience preferred.
Additional Information
Paid Family Care for parents and caregivers for 12 weeks or more Monetary assistance and support for Adoption, Surrogacy and Fertility Monetary assistance and support for pet adoption Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance Tuition Assistance Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more Matching Gifts programs Flexible working arrangements 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.
Compensation Range: $73,150 - $107,744 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 03/16/2026.
Seniority level Not Applicable Employment type Full-time Job function Quality Assurance Industries Advertising Services