Full Description

Why is Perficient the best option? Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Perficient, we seek to grow alongside professionals promoting agile cultures and values as we challenge, champion, and celebrate our people for us to build a great future together.

The QA Delivery Professional is a senior, client-facing leader, accountable for end-to-end delivery of QA services within one or more key accounts. This role blends strong delivery management with a consulting mindset, ensuring high quality outcomes while also shaping account strategy, supporting growth, and representing Perficient as part of the client’s extended leadership team.

The QA Delivery Professional partners closely with service line and account leadership, project/program managers, QA Technology leaders, and QA SMEs (AI, Automation, Performance, Mobile, Data/ETL, Accessibility, etc.) to orchestrate consistent, scalable, and innovative QA delivery across programs and platforms.

The QA Delivery Professional is responsible for service performance, design strategic AI solutions, client satisfaction, team health, and the continuous improvement of QA practices within the account

What do you need to come aboard? Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field; advanced degree or relevant certifications in AI/ML, cloud, or QA (ISTQB, etc.) are a plus. 10+ years of experience in QA/Testing, including significant experience in Test Automation and modern QA practices (Agile, DevOps, CI/CD). Strong understanding of QA tools and ecosystems, plus familiarity with AI platforms and services (Cloud AI services, LLMs, ML frameworks). Expert at diagnosing business needs, engineering AI strategies, and selling vision to executive leadership.

Demonstrated consulting mindset: able to structure problems, perform market/technical analysis, synthesize insights, and present clear recommendations. Proven ability to design technical solutions and reference architectures that integrate AI into QA pipelines and toolchains.

Experience supporting pre-sales and delivery: proposals, estimations, PoCs, demos, and executive presentations. Excellent communication and presentation skills, especially with new prospects and senior/executive stakeholders. Strong collaboration skills; comfortable working with Practice Leaders, architects, SMEs, sales, marketing, and partners. Analytical, data driven-approach with attention to detail and a focus on measurable outcomes and ROI. High level of English written and verbal communication skills.

To Rock This Role, You Should

• Serve as the primary point of contact for all QA delivery matters within the account, building trusted advisor relationships with client stakeholders.