Full Description

About Intermedia

Intermedia is a leading provider of cloud communications and collaboration technology. We are known for our strong culture of teamwork, accountability, and transparency, and for building reliable, scalable platforms that support customers around the globe. We value innovation, continuous improvement, and empowering employees to make a meaningful impact.

About the Role

The Core Systems Engineer – Automation & Platform Engineering is responsible for designing, implementing, and maintaining automated infrastructure solutions in a highly available, production environment. This role focuses on improving operational efficiency, reliability, and monitoring through scripting, automation, and modern infrastructure practices. This is a remote position supporting a global environment.

Key Responsibilities Design, develop, and maintain automation solutions for infrastructure and operations Create and modify scripts using Python, PowerShell, and Ansible Apply Infrastructure as Code principles to system configuration and deployment Maintain and enhance monitoring and alerting platforms (Grafana, Zabbix) Integrate systems using APIs (REST, JSON, YAML) Support virtualization platforms including VMware and Hyper-V Troubleshoot complex system and performance issues in production environments Collaborate with cross-functional teams on infrastructure projects and improvements Maintain source control using Git and contribute to CI/CD pipelines where applicable Document systems, processes, and automation workflows

Required Qualifications Bachelor’s degree or equivalent combination of education and experience Strong experience with Linux and Windows Server administration Hands-on experience with automation and scripting (PowerShell required; Python or Ansible preferred) Experience with virtualization platforms (VMware and/or Hyper-V) Experience supporting production infrastructure environments Strong analytical, troubleshooting, and communication skills Ability to work independently with minimal supervision

Preferred Qualifications Experience with AWX, Kubernetes, or Docker Familiarity with CI/CD pipelines (e.g., GitLab CI) Experience with advanced monitoring platforms (VictoriaMetrics, Telegraf) Exposure to cloud platforms such as AWS or Azure

Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.