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HTC Global Services • Madison, Wisconsin, United States
Role & seniority: Salesforce QA Lead, Mid-Senior level; hands-on QA lead serving as primary QA point of contact for Salesforce releases.
Stack/tools: Copado (automation preferred), Salesforce UI automation (Lightning), Selenium/Provar/TestNG as applicable, REST/SOAP APIs, Salesforce Clouds (Sales Cloud, Service Cloud, Experience Cloud), Lightning components; test management (JIRA, TestRail, ALM); CI/CD tooling (Jenkins, Git, Bitbucket).
Lead end-to-end QA strategy for Salesforce enhancements/releases; own regression quality; partner with admins, developers, product teams.
Create/maintain test plans, test cases, traceability to requirements; execute functional, integration, system, regression, and UAT testing; validate configurations.
Lead defect triage/resolution tracking; support release validation and post-production smoke checks; participate in Agile ceremonies and release planning; drive automation integration into CI/CD and report coverage/quality metrics.
Experience automating Salesforce UI using Copado; strong leadership readiness (prior lead experience preferred; mentoring mindset okay).
Ability to own QA deliverables end-to-end; familiarity with multiple testing types and cross-system data validation.
Salesforce certifications (Admin, Platform App Builder, etc.).
Provar experience; CI/CD tooling familiarity (Jenkins, Git, Bitbucket); performance and security testing exp
Job Description
Salesforce QA Lead (Copado Test Automation)
Role Summary
We are hiring a hands-on Salesforce QA Lead to drive quality across Salesforce releases with a strong focus on Copado-based automation. You will lead test strategy, own regression quality, and partner with admins, developers, and product teams to deliver reliable Salesforce experiences.
What You’ll Do
You will be hands on automating Salesforce application UI using Copado Lead end-to-end QA strategy for Salesforce enhancements and releases Create/maintain test plans, test cases, and traceability to requirements Execute functional, integration, system, regression, and UAT testing Validate Salesforce configurations (Flows, Validation Rules, Approval Processes, custom objects) Test Sales Cloud, Service Cloud, Experience Cloud, and Lightning components Perform API/integration testing (REST/SOAP) and cross-system data validation Lead defect triage and resolution tracking using JIRA/TestRail/ALM Support release validation and post-production smoke checks Partner in Agile ceremonies and release planning
Automation Focus
Design and maintain automation using Copado (preferred), Selenium/Provar/TestNG as applicable Automate Salesforce Lightning regression suites Integrate automated tests into CI/CD pipelines Track and report automation coverage and quality metrics
Required Qualifications (Must-Haves)
Experience auotmating SF application UI using Copado Leadership readiness to serve as the primary QA point of contact (prior lead experience preferred; strong senior candidates with ownership and mentoring mindset welcomed).
Preferred
Salesforce certs (Admin, Platform App Builder, etc.) CI/CD tooling (Jenkins, Git, Bitbucket) Provar experience Performance/security testing exposure
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Seniority level Mid-Senior level Employment type Full-time Job function Quality Assurance Industries IT Services and IT Consulting