A

Testing Analyst

Accenture Federal Services Cincinnati, Ohio, United States

remotefull-time

Salary: $21 - $64 / hour

Posted Feb 9, 2026

Role & seniority: Testing Analyst (mid-level) with 2+ years in remote testing/troubleshooting/activation of DWDM or Data services

Stack/tools: DWDM/Data services; test equipment (EXFO, VeEX, JDSU, etc.); testing approaches (BERT, OTDR, RFC2544); network/inventory tools and circuit databases; vendor coordination (remote hands)

Top 3 responsibilities

  • Manage and facilitate end-to-end testing of wavelength and/or corporate services; track milestones and provide timely status

  • Coordinate remote hands/dispatch, install/test/troubleshoot services, and ensure high-quality hand-offs to internal customers

  • Maintain circuit/inventory data, engage stakeholders, and support planned maintenance with minimal service impact

Must-have skills

  • 2+ years’ remote testing/troubleshooting/activating DWDM or Data services

  • Strong L1/L2 troubleshooting across multiple test assets and approaches (BERT, OTDR, RFC2544)

  • Experience with test equipment, queue/work management, and network inventory tools

Nice-to-haves

  • Experience in a Telecom NOC or Test/Activation environment

  • Proven ability to streamline processes and collaborate with developers on provisioning/workflow improvements

  • Location & work type: Multiple US locations listed with hourly ranges (e.g., CA, OH, CO, DC, IL, MD, MA, MN, NY, NJ, WA). Open to role-specific in-region work; compensation varies by location and experience.

Full Description

A Testing Analyst is responsible for ensuring that the client’s global network infrastructure—one of the largest and most complex in the world—operates reliably, efficiently, and at scale. The role sits within client’s platforms, technical infrastructure, or global networking teams, which design and build the hardware, software, and networking technologies powering all the client’s services. Key Responsibilities: Manage and facilitate the testing of wavelength and/or corp services Utilize inventory tools and provide port assignments that will be used as demarcation to third party vendors Track milestones and proactively drive any activities that may jeopardize completion of end-to-end testing of service/s in scope Provide thorough and timely status throughout the end-to-end testing process Coordinate remote hands / dispatch support as needed across an entire path and direct those resources to install equipment, patch, create hard loops, test, and/or troubleshoot services Ensure high quality hand-offs to internal customers. Engage stakeholder organizations as required Update and maintain circuit database in addition to other tools which store site information and inventory Develop effective communication and teamwork with internal customers and carriers Act as an externally facing point of contact to coordinate service and operational support from vendors Support planned systems maintenance activity while minimizing impact to services Contribute to streamlining processes and work closely with corp developers to improve the workflow, inventory and provisioning systems Basic Qualifications: Minimum of 2 years experience with remotely testing, troubleshooting, OR activating DWDM and/or Data services Preferred Qualifications: Working in a Telecom NOC or Test and Activation environment Demonstrated experience with remotely testing, troubleshooting, and activating DWDM and Data services Strong knowledge of troubleshooting across layer 1 and 2, including experience managing tests with multiple types of test equipment (EXFO, VeEX, JDSU, etc.), and different testing approaches (BERT, OTDR, RFC2544, etc.) Experience managing work from a queue, as well as working in network inventory tools Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 02/08/2026 and open for at least 5 days. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Hourly Salary Range California $23.13 to $64.23 Cleveland $21.39 to $51.39 Colorado $23.13 to $55.53 District of Columbia $24.62 to $59.09 Illinois $21.39 to $55.53 Maryland $23.13 to $55.53 Massachusetts $23.13 to $59.09 Minnesota $23.13 to $55.53 New York $21.39 to $64.23 New Jersey $24.62 to $64.23 Washington $24.62 to $59.09 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. At the heart of every great change is a great human. Every day our People of Change are doing incredible things by working together to pursue our shared purpose–to deliver on the promise of technology and human ingenuity. Come be part of our team–bring your ideas, ingenuity and determination to make a difference, and we’ll solve some of the world’s biggest challenges. Around the globe, we work with exceptional people, the latest and greatest tech and leading companies across industries to create value for our clients, people and communities. Choose a career with us, and together, let's create positive, long-lasting value. Meet our exceptional people who are living their purpose and making a real, lasting, positive difference. EXPLORE #CAREERSAZ

TestingTroubleshootingActivationDWDMData ServicesTelecom NOCNetwork Inventory ToolsCommunicationTeamworkService CoordinationOperational SupportProcess ImprovementCircuit Database ManagementStakeholder EngagementRemote Hands CoordinationTest Equipment Managementmulti-location

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