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bet365 • Stoke-on-Trent, England, United Kingdom
Role & seniority: AI & Automation Engineer; hands-on developer, cross-functional collaborator.
Stack/tools: RESTful APIs and integration methods; workflow automation platforms (e.g., n8n, Make, Zapier); general programming; solution architecture knowledge.
Design, develop, and deploy AI agents and automated workflow solutions to address business challenges.
Integrate AI capabilities with various systems and data sources; ensure scalable, production-grade automation.
Monitor, debug, and maintain deployed AI agents; contribute to full lifecycle management (testing, versioning, documentation).
Strong programming skills; hands-on experience with workflow automation platforms (n8n, Make, Zapier); RESTful APIs.
Solid understanding of solution architecture; excellent analytical and problem-solving abilities.
Proven ability to collaborate in cross-functional teams; strong organizational skills and attention to detail.
Experience deploying robust AI agents in production; knowledge of cost/performance optimization for workflows; ability to work with Innovation and Data Science teams.
Familiarity with API integration patterns and data engineering concepts.
Location & work type: Location not specified; hybrid work-from-home policy eligible.
At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.
Job Description As an AI & Automation Engineer you will design, develop, and deploy AI agents and automated workflow solutions to solve key Business challenges.
The AgentOps department empowers Business functions through the strategic design, development, deployment, and lifecycle management of advanced AI-powered solutions.
Our main objective is to deliver significant improvements in operational efficiency and foster a culture of innovation, delivering seamless integration and orchestration with wider Business systems.
You will be a hands-on developer with a passion for automation, using workflow automation platforms to integrate AI capabilities into our Business systems. You will play a pivotal role in transforming manual processes and enabling pragmatic intelligent automation across the organisation.
This role is eligible for inclusion in the Company’s hybrid working from home policy.
Qualifications Experience working as an Automation Engineer, Software Developer, or relevant commercial experience. Strong programming skills. Expertise in working with RESTful APIs and other integration methods. Hands-on experience with workflow automation platforms, such asn8n, Make, Zapier. Strong understanding of solution architecture and design principles. Exceptional analytical and problem-solving abilities. Proven ability to work collaboratively within a cross-functional team. Excellent organisational skills and acute attention to detail.
Additional Information Developing and deploying robust and scalable AI agents and workflow solutions. Integrating AI solutions with various systems and data sources via APIs. Collaborating with the AgentOps Team Leader and key stakeholders to understand requirements and design effective, production-grade automation solutions. Writing, testing, and maintaining high-quality code and workflow configurations. Monitoring, debugging, and troubleshooting deployed AI agents to ensure high performance and reliability. Contributing to the full lifecycle management of AI solutions, including testing, versioning, and documentation. Analysing and optimising workflows for efficiency, cost, and accuracy. Implementing advanced models into operational workflow by collaborating with the Innovation and Data Science teams.
By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Notice - https://www.bet365careers.com/privacy-policy
At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.