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Vancity • Vancouver, British Columbia, Canada
Salary: C$91,000 - C$136,400 / year
Role & seniority: Quality Engineering Lead (senior technical leadership)
Stack/tools: Automation (Python/JavaScript/Java); CI/CD (Jenkins, GitHub Actions, GitLab CI); testing frameworks (Cypress, Playwright, TestNG, Postman); cloud/DevOps (AWS or Azure, Docker/Kubernetes)
Define and govern test strategy, quality framework, and master test plans across multiple streams
Lead QA/QE engineers; conduct reviews; drive shift-left and risk mitigation
Own automation roadmap, integrate tests into CI/CD, and report quality metrics to stakeholders
10+ years quality engineering; 3+ years leadership
Strong automation, scripting (Python/JS/Java), and CI/CD experience
Proficiency with Cypress/Playwright/TestNG/Postman; AWS/Azure; Docker/Kubernetes
Data-driven mindset; excellent communication and problem-solving
Financial industry experience; security and performance testing
Experience in API testing, performance monitoring, and root-cause analyses
Location & work type: Full-time, permanent; hybrid on-site with head office in Vancouver; candidates in BC or Ontario; on-site as needed for events/business demands
Our Story & Purpose
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.
As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement – apply today!
Your Role In Supporting Our Members
As a Quality Engineering Lead (QE Lead), you will play a senior technical and leadership role responsible for ensuring the quality, reliability, and performance of throughout their lifecycle. This position blends hands-on testing expertise, automation strategy, and team leadership to drive a culture of quality across development teams. We’re looking for a seasoned leader with deep technical expertise, strong leadership skills, and a passion for driving quality at scale.
This is a Full-time, Permanent role based at Vancity head office. Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands when needed.
How You'll Make An Impact
Quality Strategy & Planning
Defining and implementing the overall test strategy, governance model, and quality framework for projects and programs Collaborating with product and engineering leaders to align quality objectives with business goals Developing and managing master test plans, test schedules, and resource plans across multiple parallel workstreams Establishing metrics and KPIs (e.g., defect density, automation coverage, test cycle time) Generating and presenting detailed reports on testing activities, quality metrics, and project status to stakeholders
Team Leadership
Leading, mentoring, and coaching QA/QE engineers in automation, performance, and exploratory testing Conducting code and test reviews to maintain high standards Identifying potential risks and implementing mitigation strategies to minimize impact on product quality Fostering a “shift-left” testing culture by encouraging early involvement in the SDLC
Automation & Tools
Working closely with the Automation team to enhance, develop, and execute a robust automated testing suite that supports overall QA goals Integrating testing into CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI) Supporting the Evaluation and implement tools for API testing, performance testing, and monitoring
Quality Advocacy
Partnering with developers to promote testability and maintainability Collaborating with DevOps and release engineering to ensure smooth deployments Leading root cause analyses for production issues and implementing preventive measures
Hands-On Testing
Designing and executing test plans for complex features or systems Identifying, documenting, and tracking defects, and working with development teams to resolve them Conducting performance, security, and regression testing where needed
What You’ll Bring To The Team
10+ years of experience in quality engineering, software testing, or a related field within the financial industry Minimum 3+ years of prior experience in a leadership or managerial role. Strong leadership and team management skills to guide and motivate a team of quality engineers Bachelor’s degree in Computer Science, Engineering, or a related field
Technical Expertise: Strong background in test automation, scripting (Python, JavaScript, Java), and CI/CD; experience with pipelines and tools such as Jenkins or GitLab
Testing Frameworks: Hands-on experience with modern tools like Cypress, Playwright, TestNG, or Postman
Cloud & DevOps: Familiarity with AWS or Azure, containers (Docker/Kubernetes), and infrastructure testing
Analytical Mindset: Data-driven approach to measuring and improving quality; ability to measure effectiveness through audits, retrospectives, and improvement plans Strong analytical, problem-solving, and communication skills to identify issues, analyze data, and develop effective solutions with the ability to convey complex messages clearly
You’ll Thrive Here If You Are
Collaborative – Building strong relationships and working effectively across teams Analytical – Using data and metrics to guide decisions and improve processes Innovative – Embracing new tools and approaches to enhance quality and efficiency Leadership-focused – Inspiring and mentoring others to achieve excellence
We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.
What You’ll Earn
This role offers a salary range of $91,000 to $136,400 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.
Why You’ll Love Working Here
Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone
Vancity Talent Programs
Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.
This role is an open vacancy, and our hiring process is grounded in fairness, transparency, and inclusion. We are committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.