Full Description

Role Summary

The QA Lead / Test Centre of Excellence (TCoE) Lead is responsible for defining, leading, and continuously improving quality assurance practices across multiple delivery teams. The role ensures that software products are delivered with a high level of confidence, reliability, and fitness for purpose.

QA Lead / Test Centre of Excellence (TCoE) Lead

Department: Product Engineering

Reports to: Director of Product Engineering

Location: This role is hybrid and requires regular on-site presence in Cape Town. Fully remote working is not available.

Employment Type: Permanent | Full-Time

Level: Senior Leadership / Management

This is a leadership role, NOT a testing-only position.

Employment Equity Morae is committed to Employment Equity and transformation. Candidates from designated groups are encouraged to apply in line with our Employment Equity objectives.

This position combines strategic ownership of quality standards with hands-on leadership of QA and quality engineering professionals. Working closely with engineering, product, and delivery leadership, the role ensures that quality is embedded throughout the entire delivery lifecycle. This is a leadership role, not a testing-only position.

Key Responsibilities Quality Strategy and Standards Define and maintain organisation-wide QA and testing standards Establish, evolve, and champion testing strategies, frameworks, and best practices Define quality metrics, release readiness criteria, and risk thresholds Promote a shift-left and quality-engineering mindset across delivery teams Test Centre of Excellence (TCoE) Leadership Build and lead a Test Centre of Excellence supporting multiple teams Ensure consistent application of testing practices across products and platforms Provide guidance, coaching, and support to embedded QA practitioners Drive standardisation where it improves quality, efficiency, and scalability Test Automation and Tooling Lead the adoption and continuous improvement of test automation practices Ensure the right balance between automated and exploratory/manual testing Oversee the selection and effective use of testing tools and frameworks Partner with DevEx / DevOps teams to integrate testing into CI/CD pipelines Non-Functional Testing Define approaches for performance, reliability, and regression testing Partner with Architecture and DevSecOps on security and resilience testing Ensure non-functional quality risks are identified and addressed early Delivery Support and Risk Management Provide clear visibility of quality and testing risks to delivery leadership Support teams in making informed, evidence-based release decisions Escalate quality concerns when delivery pressure threatens agreed standards Ensure defects and quality issues are analysed and addressed systematically People Leadership Line-manage QA and quality engineering professionals Conduct performance reviews and support ongoing career development Identify skills gaps and contribute to hiring and capability growth Foster a collaborative, high-performance quality culture

Working Relationships

The QA Lead / TCoE Lead works closely with

• Engineering Capability Leads and Team Leads
• Delivery Managers and Product Owners
• UX, Data Science, Platform, and Architecture teams
• DevEx / DevOps / DevSecOps teams
• Agile Coaches and senior stakeholders

Required Skills and Experience Essential Significant experience in software testing or quality engineering Proven experience leading QA teams or QA functions Strong understanding of modern testing practices and automation Experience working across multiple delivery teams Ability to communicate quality risks clearly to technical and non-technical audiences Strong leadership and stakeholder management skills Desirable Experience in SaaS or platform-based environments Familiarity with CI/CD pipelines and DevOps practices Experience with performance, security, or reliability testing Background working in Agile or Lean delivery environments

Key Competencies Quality leadership and sound judgement Systems thinking Attention to detail balanced with pragmatism Clear, evidence-based communication Ability to influence without direct authority Continuous improvement mindset

Performance Measures

Success in this role will be measured by

• Consistency and effectiveness of QA practices across teams
• Reduction in late-stage defects and rework
• Increased test automation coverage and effectiveness
• Improved release confidence and predictability
• Positive feedback from engineering and delivery leadership

Why Join Morae? Morae is a dynamic, high-growth organization delivering integrated solutions to corporate law departments and law firms. Our team is composed of seasoned industry professionals who value collaboration, diversity of thought, and long-term relationships with clients and colleagues. We combine vision with execution and foster an environment where innovation, learning, and shared success are encouraged. Learn more at www.morae.com

Privacy Policy: https://www.morae.com/privacy-policy

A Few Final Notes

• Due to expected application volume, we can’t respond individually. If you don’t hear back within 2 weeks, consider applying again in the future we still appreciate your interest.

Please do NOT send direct messages. If you meet the location and role requirements, submit a formal application, answer the qualifying questions and we’ll take it from there.

🚫Please note that Morae Global Corporation does not engage the services of recruitment agencies, as we are supported by a highly skilled internal global talent team.