Full Description

Company Overview

At GrowthZone, your mission is our mission. We wake up every day to serve our customers—building modern, all-in-one software that empowers associations to grow faster, engage members more deeply, and operate more efficiently. As a trusted technology partner, we’re committed to helping membership-based organizations—chambers, trade associations, and nonprofits—amplify their impact through smart, scalable solutions. With thousands of customers across North America, GrowthZone is redefining what association management software can do. Our platform streamlines day-to-day operations with intuitive tools for billing, communication, websites, events, reporting, and more—backed by a team that understands the unique challenges associations face and is invested in their success.

We’re a fast-growing SaaS company with a strong customer base, an expanding product ecosystem, and a bold vision for the future. We combine purpose with performance—driven by innovation, collaboration, and a shared belief that when associations thrive, communities thrive.

Software Quality Assurance Manager

We are looking for an experienced Software Quality Assurance Manager to lead our QA strategy and help deliver high-quality, reliable software experiences for our customers. In this role, you’ll define testing standards, guide automation strategy, and lead a team focused on building quality into every stage of the development lifecycle. You’ll partner closely with Product, Engineering, and DevOps to ensure releases are predictable, scalable, and aligned with business goals in a fast-growing SaaS environment.

A typical day includes overseeing testing efforts across multiple releases, collaborating with product teams to ensure requirements are testable, and guiding both manual and automated testing practices. You’ll help shape automation frameworks, lead defect triage conversations, and analyze quality metrics to drive continuous improvement. This role blends strategic leadership with hands-on engagement — mentoring QA team members, participating in Agile ceremonies, and working across US and offshore teams to maintain strong delivery momentum while fostering a culture of accountability and learning.

After one year, you’ll know you were successful if

You’ve established a scalable QA strategy that improves release predictability and reduces high-severity defects. Automation coverage and CI/CD integration have expanded, creating faster feedback loops and improved regression confidence. Quality metrics are clearly defined and used by leadership to make informed product and delivery decisions. The QA team is operating as a trusted partner to Product and Engineering, with strong collaboration and continuous improvement practices in place.

This role is ideal for a leader who enjoys balancing strategy with execution — someone who can mentor teams, improve processes, and drive a modern quality mindset across a growing SaaS organization. You’ll have the opportunity to influence testing culture, build scalable automation practices, and help shape how GrowthZone delivers reliable software at speed.