Quality Assurance Auditor / Trainer
Willis Lease Finance Corporation • Coconut Creek, Florida, United States
Role & seniority: Quality Assurance Auditor/Trainer, reports to Director of Quality and Chief Inspector; likely mid-to-senior level within Quality Assurance.
Stack/tools: FAA regulations/training standards; internal audit and quality systems; technical manual maintenance; advanced computer skills; record-keeping and reporting processes.
Top 3 responsibilities
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Audit shop, processes, maintenance activities, and records for compliance; develop and track internal QA checklists, scoring, and reporting.
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Act as liaison with customers and regulatory agencies; support customer quality representatives; ensure manuals are current.
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Develop and conduct initial and recurrent training; manage discrepancies, corrective actions, and follow-up inspections; provide administrative support to the QA department.
Must-have skills
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FAA Airframe and Powerplant (A&P) license; three years of auditing experience preferred.
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Familiarity with FAA regulations; advanced computer skills; excellent communication; sound judgment for issue analysis.
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Ability to handle controversial situations; physical ability to lift up to 50 lbs and perform tasks in a loud environment; ability to bend, kneel, climb as needed.
Nice-to-haves
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Prior experience coordinating with regulatory bodies and customers; experience maintaining technical manuals and QA records; experience addressing recurring operational issues (housekeeping, engine handling, parts tagging/storage).
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Location & wor
Full Description
Summary
The Quality Assurance Auditor/Trainer provides FAA and regulatory guidance while managing internal audits. The QA will oversee inspecting our products recording quality issues and planning processes to decrease defects and errors. The Quality Assurance professional will report to the Director of Quality and shall coordinate daily reporting activities with the Director of Quality / Chief Inspector.
Responsibilities
Audit shop, processes, maintenance activities, and records for proper compliance. Act as a liaison with customers, and regulatory agencies, and support customer quality representatives. Maintain a list of maintenance functions to be contracted. Accomplish internal quality assurance checklist, scoring, and reporting. Develop and conduct training classes, both initial and recurrent training requirements. Maintain adequate records of discrepancies noted and corrective action taken. Handle recurring problems such as general housekeeping, engine handling, in-progress work, and tagging/storage of parts and components. Perform follow-up inspections to identify and prevent recurring problems. Provide administrative support to the Quality Assurance Department. Ensure technical manuals are always current and up to date. Perform additional duties as assigned by the Director of Quality.
Qualifications / Requirements
FAA Airframe and Power Plant Mechanics license, with three years of auditing experience preferred. Must be familiar with FAA Regulations and possess advanced computer skills. Excellent communication skills and ability to handle controversial situations required. Advanced computer skills. Requires use of judgment in the analysis of issues to determine the proper action to be taken. Must be able to lift fifty (50) lbs. Subject to continual loud noises. Must be able to bend, stoop, kneel, and stand for prolonged periods, climb steps, ladders, and/or service stands.
Travel/Misc.
None.
Here at Willis Lease Finance Corporation (WLFC), we are dedicated to fair hiring practices and diversity in the workplace. We are committed to a workplace environment that encourages growth and respect for all current and prospective employees based upon job-related factors such as their educational background, work experience, and ability to perform the essential functions of a particular job. It is the policy and practice of WLFC to prohibit any form of discrimination or harassment based on race, color, age, national origin, religion, sexual orientation, sex (including pregnancy, childbirth, or related medical conditions), gender identity or gender expression, military or veteran status, physical or mental disability, genetic information, or any other status protected under applicable Federal, state or local law.
WLFC is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application processes. If you need assistance or an accommodation due to a disability, you may contact us at joinus@willislease.com.
WLFC also offers a comprehensive benefit package to its eligible employees. This includes medical, dental, vision, 401(k), Roth 401(k), HSA in conjunction with a high deductible plan, life insurance, supplemental insurance, travel accident insurance, employee assistance program, short & long-term disability, employee stock purchase plan, employee education reimbursement plan, matching gift program, health and wellness plan, and paid time off.