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Kingfisher • Krakow, Lesser Poland Voivodeship, Poland
Salary: 74,000 pa
Role & seniority: Quality Engineering Chapter Lead – Practices & People; senior leadership role within a large Engineering chapter (~300+ professionals)
Stack/tools: Quality engineering practices, people leadership, capability development, stakeholder management, and vendor partnerships; focus on standards, Playbooks, leadership training; talent acquisition and workforce planning
Shape and deliver the Chapter’s strategic/operational roadmap aligned with Kingfisher Technology goals
Lead the people strategy: resourcing, collaboration with stakeholders, growth, and succession planning
Drive capability growth and technical standards: upskilling, recruitment, Playbooks, leadership training; coach and advise across chapters
Deep quality engineering experience; large, multi-geo, multi-sourced scope
Track record of driving change in fast-moving environments; stakeholder influence
Talent acquisition, workforce planning, and people leadership with coaching/mentoring
Strong communication, collaboration, and English proficiency
Ability to navigate ambiguity and deliver simple solutions
Experience with vendor management and cross-functional leadership
Knowledge of IT trends relevant to retail; global talent strategies
Experience in performance and talent management processes
Location & work type: Hybrid in Kraków (1 day per week in the office); flexible/work-from-home option
Overview Quality Engineering Chapter Lead (Practices & People) (Hybrid/Kraków – 1 day per week in the office) We’re Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: Castorama, B&Q, Screwfix, Brico Dépôt and Koçtaş - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in. At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. We are open to flexible and agile working. Therefore, we offer colleagues a blend of working from home and our office, located in Kraków. Talk to us about how we can best support you! At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles, even if you do not feel you meet 100% of the requirements. In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self.
Vision and Strategy: Shapes and delivers the Chapter’s strategic and operational roadmap in line with Kingfisher Technology goals
People Allocation: Leads the people strategy, ensuring effective resourcing and strong, collaborative stakeholder relationships
Capability: Drives capability growth through re/upskilling and recruitment, fostering a culture of development and owning People Playbooks and leadership training.
Technical Standards: Elevates technical quality and practices, ensuring standards evolve with industry best practice
Recruitment: Leads talent acquisition, building strong partnerships to meet Chapter and business needs.
Coach and Advisor: Acts as a senior coach, guiding teams and neighbouring Chapters in applying best practice and leadership behaviours.
Relationship Management: Builds trusted, collaborative relationships across engineering and beyond to support effective change.
Performance Management: Supports line managers with performance processes, goals, and objectives.
Talent Management: Enables career development and succession planning, ensuring people can realise their full potential. What you'll bring Deep experience in quality engineering. Proven leadership of large, multi-geo, multi-sourced quality engineering functions. Broad understanding of IT markets, trends, and emerging technologies relevant to retail. Strong track record driving change in complex, fast-moving environments. Skilled in managing third-party vendor partners. Strong cross-functional awareness and stakeholder influence. Experience in large-scale workforce planning. Significant experience delivering global talent acquisition strategies. Excellent stakeholder engagement and influencing skills. Strong communication, collaboration, and leadership capability. Effective creative problem-solver and decision-maker. Skilled at navigating ambiguity to reach clear, simple solutions. Highly capable people leader with strong coaching, mentoring, and development expertise Excellent command of English (written and spoken)