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Capgemini • Atlanta, Georgia, United States
Salary: $101,000 - $139,000 / year
Role & seniority: Quality Engineer; on-site leadership role focused on quality issue management and cross-functional collaboration.
Stack/tools: Quality management systems (QMS); root cause analysis methods (5-Why, Fishbone, 8D, FMEA); supplier quality processes; documentation (SOPs, Work Instructions, Job Aids); data analysis and reporting; SAP (preferred); issue-tracking/documentation systems.
Lead quality issue management on-site, triage and route issues, and drive root-cause investigations.
Manage supplier quality: collaborate with suppliers on corrective/preventive actions and verify effectiveness.
Document and analyze quality data, maintain technical docs, and communicate findings to stakeholders.
Bachelor’s degree in Engineering, Quality, or related field; 5–10 years in quality engineering/supplier quality.
Strong QMS knowledge and structured problem-solving ability.
Experience with root cause analysis, writing/maintaining quality procedures, and data-driven decision making.
Clear, professional communication and cross-team collaboration.
Aerospace experience.
SAP or other QMS experience.
Data handling, analysis, and data dispatch capabilities.
Prior supplier management for quality defects and managing issue databases.
Location & work type: On-site role (U.S. eligible), full-time regular employment; base compensation listed with potential variation by lo
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.About the role you're considering We’re looking for an experienced Quality Engineer to become a critical on‑site leader for quality issue management. In this role, you’ll act as a trusted technical expert and problem solver—owning quality challenges from identification through resolution while collaborating closely with suppliers, inspectors, and cross‑functional teams. This position is ideal for engineers who thrive on structured problem solving, data‑driven decision‑making, and driving real improvements in quality systems and supplier performance. What You’ll Do Quality Issue Leadership
Serve as the primary on‑site point of contact for incoming quality issues Evaluate, triage, and route quality issues to the appropriate teams with urgency and precision Lead structured root cause investigations using methodologies such as 5‑Why, Fishbone, 8D, and FMEA Ensure all quality issues are clearly documented and tracked in appropriate systems
Supplier Quality Management
Partner directly with suppliers to swiftly resolve quality concerns Collaborate on corrective and preventive action plans that address root causes, not symptoms Verify and validate the effectiveness of supplier corrective actions
Documentation & Data Analysis
Review and analyze quality documentation to ensure alignment with specifications and standards Identify trends, recurring issues, and improvement opportunities using quality data Develop, maintain, and update technical documentation—including SOPs, Work Instructions, and Job Aids—in collaboration with subject matter experts Ensure documentation is accurate, standardized, version‑controlled, and compliant with internal and regulatory quality requirements
Reporting & Stakeholder Communication
Track and maintain key quality metrics and performance targets Prepare and present quality performance summaries for internal stakeholders Share insights and outcomes from quality analyses in regular review meetings Communicate clearly and professionally with internal teams and external partners
Continuous Improvement
Actively improve daily quality operations, reporting tools, and workflows Support the definition, tracking, and refinement of Key Performance Indicators (KPIs) Contribute ideas that strengthen quality systems, supplier performance, and overall efficiency What you bring US Citizen, Green Card Holder or Permanent Resident Bachelor’s degree in Engineering, Quality, or a related technical field 5–10 years of experience in quality engineering, supplier quality, or a closely related role Strong working knowledge of quality management systems and industry standards Hands‑on experience with root cause analysis and structured problem‑solving techniques Proven ability to write and maintain quality procedures and work instructions Strong analytical thinking with attention to detail Clear, confident communication skills and the ability to collaborate across teams
Preferred Requirements
Aerospace experience Experience with SAP or any favorable QMS Comfortable with handling and managing data, data analysis and data dispatch Previous experience with supplier management for quality defects Experience managing quality issue databases Growth and development This role offers meaningful opportunities to grow both technically and professionally while increasing visibility and influence across the organization.
Build deep expertise in quality systems, root cause analysis, and supplier quality management Expand ownership from individual quality issues to broader, cross‑functional initiatives Strengthen leadership skills by influencing suppliers, mentoring peers, and guiding best practices Play an active role in shaping quality metrics, documentation standards, and continuous improvement efforts
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer
Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief
Capgemini Engineering is an integral part of the Capgemini Group, a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | www.capgemini.comThe base compensation range for this role in the posted location is $101,000.00-$139,000.00 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.