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NICE • pune, Maharashtra, India
Salary: 100 compa
Role & seniority: Specialist Automation QA Engineer (Junior–Mid level; 2–4 years in software testing)
Stack/tools: Typescript; Playwright or Selenium; UI, backend, and API testing; NUnit; Postman; Git; CI/CD tooling; AWS (Kafka, EKS, Kubernetes) experience preferred
Design, implement, and maintain automated tests for UI, backend services, and APIs; create AI-assisted test design artifacts
Integrate automated tests into CI/CD pipelines; ensure continuous quality and traceability to requirements
Collaborate with developers and product managers; mentor junior team members; drive testing best practices and coverage
BS/MS in CS/Engineering or related field
2–4 years in software testing with automated testing of microservices (Typescript/Java)
Hands-on with Playwright or Selenium; API testing (Postman or similar); test design patterns; defect tracking
CI/CD integration experience; Git; cross-browser and non-functional testing
ISTQB or equivalent; AWS familiarity (public cloud, services, messaging)
Experience with performance and security testing
Experience with REST APIs, service-based architectures
Location & work type: Hybrid work model (NiCE-FLEX): 2 days in office, 3 days remote per week
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
NICE Systems (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. For more details on NICE Systems, please refer www.nice.com We are looking for Specialist Automation QA Engineer. You are expected to be a professional automation engineer with a strong testing background and knowledge of building automated systems & tests both front-end UI, backend services and databases. You will be testing all aspect of a distributed system. How will you make an impact?
Automated Testing: Design, implement, and maintain automated test cases using tools and frameworks like Selenium and Playwright. Identify test scenarios and implement automated testing strategies for both UI and backend services
Programming: Develop scripts for automated tests in languages such as Typescript (must).
CI/CD Integration: Integrate automated tests into CI/CD pipelines to ensure continuous quality.
AI-Assisted Test Design & Creation, Use AI tools to generate: Test cases from requirements/user stories, Edge cases and negative scenarios, Test data sets, Validate AI-generated tests for accuracy and completeness, Maintain traceability between requirements and AI-generated artifacts.
Web and API Testing: Conduct comprehensive testing of web-based SaaS applications and RESTful APIs. Perform API testing using tools such as Postman, or similar.
Test Frameworks: Utilize and manage testing frameworks like NUnit and and Playwright for creating and managing test cases.
Defect Tracking: Report and manage software issues using defect tracking tools.
Collaboration: Collaborate with developers and product managers to understand features and requirements, ensuring comprehensive test coverage. Mentor junior team members and help drive continuous improvement in testing practices
Testing Strategies: Implement various testing strategies, including unit, integration, and end-to-end testing. Ensure compliance with QA best practices, processes, and methodologies
Performance and Security Testing: (Optional) Conduct performance and security testing for SaaS applications.
Problem-solving: Analyze and address software issues through automated testing processes. Have you got what it takes? BS or MS in Computer Science, Engineering, or related degree. 2-4 years of experience in software testing & automated testing of microservices written using Typescript or Java. Hands-on experience with Playwright or Selenium automation testing. Strong understanding of test automation design patterns, tools. ISTQB certification (or equivalent) preferred. Experience in creating clear test plans, scripts, and reporting results. Utilize Git or similar version control systems to manage test scripts, coordinate test coverage with development, and enable collaboration across teams. Practical experience in manual and automated testing across UI, business logic, data access, and APIs. Experience in API/Web Services Testing using tools like Postman. Experience in cross-browser and non-functional testing strategies. Good understanding of testing design patterns and experience in implementing automated tests for REST APIs and service-based architectures Experience with AWS tools such as Kafka, EKS, Kubernetes, and creating test scenarios for cloud-based microservices and messaging queues. Experience with Continuous Integration workflows and tooling, integrating automated tests into CI/CD pipelines to ensure early detection of defects. Stay updated with industry trends, emerging technologies, and best practices in test automation to drive innovation and efficiency within the QA team
Requisition ID: 10081
Reporting into: Technical Manager
Role Type: Individual Contributor About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.