• Build and embed Quality Awareness in Operations by ensuring effectiveness of training and inspections. Educate operators and production associations on quality and compliance procedures.
• Ensures compliance of customer requirements, industry standards, and safety in the workplace. Primary interface with customers on quality related matters as well as lead to improve incoming customer inquires to reduce Return Material Authorizations (RMAs). Participate and support regulatory and customer audits at site.
• Understands and follows Plexus quality policy guidelines, customer specifications and adheres to regulatory compliance. Monitors own work to ensure quality standard is met as well as look for opportunities to improve quality and eliminate waste at work. Delivers work in way a that eliminates scrap or rework. Keeps supervisors informed and escalates issues when needed.
• Drive Proactive Continuous Improvement on Yield & Quality Metrics by designing templates for documents, file types, and document databases. Drive cross-functional teams to deliver continual improvement activities for internal processes deliverables.
• Provide Supervision to Quality Assurance Inspectors and Technicians. Guide Quality Assurance operators, group leaders, and technicians in ongoing quality improvement activities

Education/Experience Qualifications

• Bachelor’s Degree with 0-2 years of related experience is preferred. An equivalent combination of education and/or experience will be considered.
• A combination of education, experience, and time in field will be taken into consideration, and internal candidates may have distinct requirements tailored to their demonstrated skills and contributions within the organization.

Other Qualifications

• Ability to work well in fast-paced manufacturing environment.
• Strong ability to identify and solve problems proactively using structured problem solving tools, including making timely and effective decisions.
• Apply systemic data analysis and problem solving to address a full range of technical and organizational problems with creativity, imagination, confidence and responsibility.
• Ability to design and conduct experiments, as well as to analyze, interpret, validate, and communicate data to key stakeholders.
• Ability to seek out best practices and apply them within their assigned area.
• Ability to design a system or process to meet desired needs within realistic constraints such as economic, efficiency, repeatability, environmental, health and safety. Includes documentation and controls to ensure long term sustainability.
• Ability to become a Subject Matter Expert for an assigned system or process.
• Ability to coach and mentor technicians and other support staff within assigned areas of expertise.
• Ability to operate effectively in a cross-functional team environment.

Physical Requirements

• Role will support operational teams in a manufacturing environment with required personal protective equipment. Facilities include comfortable temperatures, repetitive low noise level and suitable lighting for required tasks. May require walking, standing and sitting, using a computer, and other office equipment. Direct interaction with people and equipment is event driven and will include activities related to inspecting, qualifying, troubleshooting and improving jigs, fixtures, and manufacturing methods using different types of components or material. Role may require working individually on tasks with a prolonged focus on written material, working collectively as part of a team of various disciplines and backgrounds and working in multiple software systems.

Travel Requirements

• Less than 40%
• This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
• We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at GHQ.TA@plexus.com. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.
• We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Some offers of employment are contingent upon successfully passing a drug screen and/or background check.