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First Help Financial • Brazil
Salary: 12901 - São Pa
Role & seniority: Quality Assurance Lead (senior QA; lead for a Scrum Team)
Stack/tools: Manual & automated testing (Selenium WebDriver, Cypress, Postman); test management (JIRA, TestRail); automation tooling (Automation Anywhere); Cloud testing (AWS preferred); monitoring/observability tools (CloudWatch, Datadog, Grafana)
Build and execute manual and automated test cases; develop and enforce a long-term quality strategy
Lead testing across sprints: grooming, estimating, creating proper test cases, tracking bugs, and reporting quality metrics
Optimize testing methodology, scale testing infrastructure, and act as QA expert to improve productivity and release readiness
7+ years QA experience in Agile, with ownership across multiple releases
Strong automation experience (Selenium, Cypress, Postman or equivalents)
Shift-left mindset, testing strategy leadership, defect lifecycle, CI/CD test integration, and release readiness
English and Portuguese fluency
Analytical, detail-oriented, risk assessment, and strong problem-solving
Cloud exposure (AWS preferred) and monitoring/observability experience
International QA certifications (ISTQB, CSQA/CSTE) or equivalent
Domain knowledge in financial software/regulatory environments
Additional tools: JIRA, TestRail, Postman, Automation Anywhere; experience with metrics-driven quality metrics
Location & work type: Hybrid role
First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.
Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.
Your Title: Quality Assurance Lead.
Your Location: Hybrid/Brazil HQ address - Nações Unidas 12901 - São Paulo - SP (this role requires one day per week in the office on a rotating schedule, plus an additional day in the office each month).
You Report To: Engineering Manager. Must be able to speak English AND Portuguese fluently. Learn more about our awesome Engineering team About the Opportunity First Help Financial, voted and certified as a "Great Place to Work" by our workforce for five years in a row, is adding a new partner to our Engineering department to accommodate our remarkable growth! This individual will lead the quality and testing effort for a Scrum Team and push quality process above and beyond standards.
Shift-left quality mindset: bias for action in driving testing and quality advocacy earlier in the development lifecycle.
Testing strategy leadership: ability to define and execute a comprehensive testing approach across manual, unit, integration, end-to-end, and regression testing. Strong grasp of software quality practices including test design techniques, defect lifecycle, CI/CD test integration, and release readiness criteria. Cloud exposure (preferred) with experience testing cloud-hosted applications; AWS strongly preferred. Monitoring/observability experience (preferred) using tools such as CloudWatch, Datadog, and/or Grafana to validate releases, troubleshoot issues, and support incident triage.
Tool proficiency (preferred): JIRA, TestRail, Postman, and Automation Anywhere (or similar tooling).
Metrics-driven approach: experience defining and using testing and operational quality metrics such as test coverage, defect trends, and reliability measures (MTTF, MTTR, MTBF). Analytical and detail-oriented with strong problem-solving skills—able to zoom out for big-picture risk assessment while remaining hands-on when needed. Exploratory testing strength with an ability to uncover edge cases and high-risk scenarios.
Impact analysis capability: assess downstream risk and identify testing scope for changes across systems/modules. International QA certifications (preferred) such as ISTQB (Foundation/Advanced), CSQA/CSTE, or equivalent industry-recognized credentials.
Education (preferred): Bachelor's degree in Computer Science or a related field (or equivalent practical experience).
Domain knowledge (preferred): experience with financial software and regulated environments.