Full Description

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

We are seeking a highly motivated and qualified Intake QA Test Analyst who can work collaboratively in a team environment to conduct testing activities for multiple Intake interfaces. Working with your new team, you'll have the opportunity to engage in a wide variety of innovative problem-solving activities to provide quality assurance support to the organization. Your work directly impacts the success of FTB's mission and helps Californians meet their tax obligations, which in turn funds the majority of programs that support all Californians.

The Intake Systems Quality Assurance Analyst is responsible for the testing phase of the Software Development Life Cycle of enterprise applications and supporting components. You will learn to create and execute test cases, set up test data and create and update documents based on new software requirements as requested by business partners and the requirements team.

You will work closely with other Testing, Analysis and Development team members to resolve defects and issues. You will learn to take necessary steps to validate and update systems testing procedures as needed.

About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB’s mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB . Learn more about other FTB technical roles at this FTB microsite . Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at IT.Recruit@ftb.ca.gov . Please include the job control (JC) number and the position title in the subject line.

Additional positions may become available (RPA 2526-01045).

Please complete this optional survey letting us know how you heard about this position by clicking here .

You will find additional information about the job in the Duty Statement .

Position Details

Job Code

JC-508283

Position #(s)

564-961-4870-XXX

Working Title

Enterprise Quality Assurance Analyst Assistant

Classification

STUDENT ASSISTANT

$3,167.00 - $3,480.00 A

$3,389.00 - $3,724.00 B

$3,623.00 - $3,988.00 C

$3,878.00 - $4,268.00 D

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions

Multiple

Work Location

Sacramento County

Telework

Hybrid

Job Type

Student Assistant

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate

We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements”.

Knowledge of utilizing and applying industry best practices in testing methodologies Experience working both independently and in a team environment Ability to gather information logically to help identify problems, draw valid conclusions, and develop effective solutions E ffective time management and multi-tasking skills, handling multiple priorities and workloads concurrently Excellent written and verbal communication skills Experience providing information and support to guide others in a group setting Experience in presenting written information in a classroom setting or to peers Experience using Word, Excel, Microsoft Teams Ability to produce basic documents,spreadsheets or digital communications tools for school or work task

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.ftb.ca.gov

Human Resources Contact

Classification & Hiring Unit

(916) 845-5608

Hiring Unit Contact

Attn: Varinder Singh / IT Workforce

(916) 845-7766

Varinder.Singh@ftb.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact

EEO Office

(916) 845-2860

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Final Filing Date: 3/2/2026