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LivePerson • Bulgaria
Role & seniority: QA Engineer II (mid-senior)
Stack/tools: UI and Backend manual testing; API testing (Postman); basic SQL; defect tracking (Jira). Remote-enabled from Bulgaria.
Design and execute comprehensive test plans and test cases for UI and Backend; perform risk-based testing.
Conduct UI testing (functional, regression, smoke, exploratory) and Backend/API testing; lead exploratory sessions; review user stories/acceptance criteria.
Identify, document, and track defects; collaborate with Product/Engineering; participate in test planning/coverage discussions; maintain test documentation; mentor junior QA; contribute to automation efforts.
4+ years in QA with hands-on UI and Backend manual testing
Proficient in test planning, strategy, and coverage; functional/regression/ exploratory testing
API testing (Postman); basic SQL for data validation; Jira or equivalent
Strong analytical, communication, and cross-functional collaboration; ability to mentor
ISTQB or similar certification
Automation tools (Playwright, Cypress, Nightwatch, Selenium)
Familiarity with CI/CD (GitLab); knowledge of Java or JavaScript
Location & work type: Bulgaria-based, Remote
Note: Role emphasizes strong release quality, risk-based prioritization, and ongoing QA process improvements.
QA Engineer II Bulgaria(Remote) About LivePersonLivePerson stands at the forefront of conversational AI and digital customer engagement, redefining how businesses interact with their customers. Its flagship innovation, the Conversational Cloud®, empowers AI-driven dialogues for some of the world's most renowned brands, enabling seamless connections across messaging, voice, and digital platforms. Every month, LivePerson orchestrates nearly a billion conversational interactions, amassing one of the industry's largest conversational datasets. This remarkable scale enhances the precision, personalisation, and automation of its AI models, elevating the standards of customer engagement. In 2025, LivePerson experienced unprecedented growth in the AI landscape, earning accolades as a Leader in multiple G2 Grid® reports, including categories such as AI Agents, Agentic AI, Chatbots, and Customer Service Automation. This pivotal year also marked the company's first inclusion in the prestigious Gartner Magic Quadrant™ for Conversational AI Platforms, solidifying its reputation as a trusted enterprise AI provider. As the landscape of generative AI evolves and new capabilities in LLM integration and autonomous agents emerge, LivePerson remains committed to innovation. The company continually pioneers advancements in intelligent automation, agent-assist tools, predictive insights, and scalable enterprise AI deployments, ensuring it stays at the cutting edge of customer engagement solutions.
Time away: Vacation, public holidays, and care days.
Financial: Pension, deferred pension, and ESPP.
Family: Parental leave.
Development: Generous tuition reimbursement and access to internal professional development resources.
Additional: Exclusive perks and discounts. #LI-Remote