Your qualifications are

• Strong understanding of QA methodologies, test strategy, test coverage principles, and risk-based testing.
• Proven ability to review user stories and acceptance criteria, identify ambiguities/gaps, and improve testability early in the development lifecycle.
• Ability to write clear, high-quality test plans, test cases, and exploratory test charters, and to document defects with reproducible steps, expected vs. actual behavior, and supporting evidence.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with Product, Engineering, and QA teams.
• Ownership mindset with the ability to manage quality for assigned product areas and contribute to QA process improvements and team best practices.
• Ability to mentor junior QA team members and support a culture of continuous learning and quality.
• Foundational understanding of test automation concepts and interest in supporting automation initiatives.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field preferred. Candidates with strong relevant QA experience in place of a formal technical degree are also encouraged to apply.

Must Have Skills

• 4+ years of hands-on QA experience in manual testing across UI and Backend systems (web/mobile + backend services), including strong test planning, test design, and execution skills.
• Solid experience in functional, regression, smoke, negative, and exploratory testing, with hands-on API/Backend testing (e.g., Postman) and working knowledge of basic SQL / data validation.
• Experience using defect/test management tools (e.g., Jira) and contributing to test coverage discussions, test estimation, and release readiness / go-no-go recommendations.
• Strong analytical thinking, problem-solving ability, and attention to detail, with the ability to work effectively in a cross-functional product development environment.

Good to Have Skills

• ISTQB (or equivalent) certification.
• Experience with automation tools such as Playwright, Cypress, Nightwatch, or Selenium.
• Familiarity with CI/CD systems (e.g., GitLab).
• Knowledge of Java or JavaScript.

Benefits

• Personal time off 15 days - Casual (6) days & Sick Days (6)

Medical Insurance: 8 Lakhs Family Floater that covers employee, spouse, 3 children and parents or In-laws

Group Personal Accident: 3x of the employee’s Gross Salary

Group Term Life: 3x of the employee’s Gross Salary Volunteering Days – Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative or holding an “Ehrenamt”, just let us know! We're here to help you create a meaningful impact. Financial & Growth

Employee Stock Program (ESPP): Participate in our Employee Stock Participation Program and receive a discount on company shares, allowing you to share in LivePerson's success.

Learning & Development: We actively support your professional journey with robust programs for growth and learning development, including allocated stipends, ensuring you reach your full potential. Why You’ll Love Working Here As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space. Belonging at LivePerson We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer. We believe that diverse perspectives drive innovation. Accessibility Commitment LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable adjustments to job applicants with disabilities. Applicants who require a reasonable adjustment for any part of the application or hiring process should inform their recruiting contact upon initial connection. Important Candidate Notice The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com