Role & seniority

Stack/tools

Top 3 responsibilities

Review/validate CRM campaign configurations (bonuses, free spins, cashbacks, loyalty rewards) for accuracy and guidelines
Perform end-to-end testing of promotional mechanics, segmentation, and automated workflows; test campaigns pre-deployment
Monitor live campaigns post-launch; identify issues, document defects, collaborate with CRM/dev teams; verify terms, T&Cs, and customer-facing materials

Must-have skills

1+ year QA experience; attention to detail; strong analytical/problem-solving abilities
Familiarity with CRM tools, campaign platforms, and test automation
Collaboration and cross-functional communication
Regulatory awareness: iGaming compliance, responsible gaming, data privacy
Ability to manage multiple tasks in a fast-paced environment

Nice-to-haves

Location & work type

Location: not specified

Work type: office-based role (modern office space); other arrangements not stated

Notes

Company: Betty, AGCO-accredited B2C iGaming operator; emphasis on accuracy, compliance, and quality assurance in promotional campaigns.

Full Description

Betty is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming. Accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.

Review and validate CRM campaign configurations, including bonuses, free spins, cashbacks, and loyalty rewards, ensuring accuracy and adherence to promotional guidelines.
Conduct end-to-end testing of promotional mechanics, segmentation rules, and automated workflows to confirm seamless execution.
Perform testing on CRM-related campaigns before deployment.
Identify, document, and report any discrepancies, bugs, or issues, collaborating with CRM and development teams to resolve them efficiently.
Verify that all promotional content, terms & conditions, and customer-facing materials are accurate and compliant with regulatory requirements.
Test player journeys and communication channels (email, SMS, push notifications, etc.) to ensure correct targeting, delivery, and personalization.
Maintain comprehensive test cases, QA checklists, and documentation for future reference and continuous improvement.
Work closely with stakeholders to refine campaign execution processes and enhance overall quality assurance frameworks.
Ensure compliance with responsible gaming policies and jurisdictional regulations.
Monitor live campaigns post-launch to detect any issues and provide feedback for improvements.

Experience: 1+ years in a QA role, preferably in iGaming, online casinos, or digital marketing is a plus.

Technical Skills: Familiarity with CRM tools, campaign management platforms, and test automation tools is a plus.

Attention to Detail: Ability to meticulously test and validate complex promotional setups.

Problem-Solving: Strong analytical skills to detect, troubleshoot, and resolve issues effectively.