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Ocean Reef Resort • Myrtle Beach, South Carolina, United States
Role & seniority: Housekeeping Inspector/Supervisor (Quality Assurance Supervisor); mid-level supervisory position within housekeeping.
Stack/tools: Housekeeping inspection processes; room/area quality checklists; incident/work-order documentation; coordination with maintenance and front desk; linen, supplies, and equipment control.
Supervise, train, and coach housekeeping staff to meet quality standards.
Inspect guest rooms, common areas, and storerooms; document results, resolve deficiencies, and issue work orders; report damages.
Coordinate with maintenance/front desk, address guest concerns, and assist with cleaning duties as needed.
Clear, professional communication; guest-service mindset
Reliability, responsibility, honesty; ability to work in a team
Ability to stand long periods; adapt to varying schedules including weekends/holidays
Strong organizational skills for inspections, status updates, and inventory control
Prior supervisory or hospitality experience
Ability to manage inventories of linen, supplies, and equipment
Experience coordinating cross-department activities (maintenance, front desk)
Location not disclosed; resort setting
Work type involves varying schedules (including weekends/holidays); potential full-time role with fluctuating workload depending on business volume
Overview
The Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) is responsible for supporting the Director and Assistant Director of Housekeeping in the managing, training and coaching of all housekeeping associates, including, Housekeeping Room Attendants, Housepersons and Public Area Attendants to ensure the hotel’s quality standards are met. Additionally, based on business need, the Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) will be expected to perform regular housekeeping duties as directed by resort management.
Responsibilities
Clean the resort guest rooms/condos as required, including, but not limited to: dusting, vacuuming, changing linens, trash removal, cleaning bathrooms, kitchen area, and common areas Other duties as assigned
Qualifications
What are we looking for? Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays Must be able to stand for long periods of time Passion for providing exceptional service to guests and team members Responsibility, reliability, and honesty Teamwork and collaboration Must be able to communicate clearly and professionally with guests, coworkers and supervisors What can you look forward to? All team members enjoy WEEKLY PAY!