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New York State Department of Motor Vehicles • Buffalo, New York, United States
Salary: $50,425 - $61,548 / year
Role & seniority: Motor Vehicle License Examiner (entry to mid level) supervised by a Senior or Principal Examiner.
Stack/tools: Computerized tablet/electronic scoring device; routine maintenance and basic troubleshooting of electronic equipment; must be comfortable entering results and license data.
Conduct road tests across vehicle categories (passenger, motorcycles, CDL tractors/buses) to assess fitness.
Inspect documents for authenticity, verify applicant identity, and determine license restrictions.
Provide immediate feedback, disclose results, explain failure reasons, and advise on next steps.
High school diploma or equivalent; valid New York State driver’s license with continuous driving privileges.
At least 1 year of extensive face-to-face public interaction or 30 college credits plus 6 months of such interaction.
Ability to de-escalate tense situations, maintain accuracy, demonstrate interpersonal skills, reliability, and good attendance.
Multiple Road Testing Units (RTUs) serving surrounding counties (e.g., Buffalo RTU covers Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming).
Outdoor, year-round work with travel to remote locations; requires climbing into/testing vehicles (incl
Description
Duties Description
Under the supervision of a Senior or a Principal Motor Vehicle License Examiner, Motor Vehicle License Examiners conduct road tests to ensure that only qualified persons are licensed to operate motor vehicles. They examine applicants for all categories of motor vehicle driver licenses including passenger vehicles, motorcycles, commercial driver licenses (tractor trailers and buses), certified examiners, and commercial driving school instructors at various locations to determine fitness based upon standard rating guidelines
Examines and evaluates forms and documents for authenticity; verifies the identity of the applicant; and may confiscate suspicious documents. Inspects test vehicle for conformance with Department of Motor Vehicles requirements. Directs applicants through the road test route and evaluates driving performance. Provides applicants with immediate feedback regarding their road test performance; discloses road test results at the conclusion of the road test; and explains reasons for failure and makes recommendations. Determines if restrictions such as corrective lenses, hearing aids, etc. are to be applied on the license. Enters all information into a computerized tablet (electronic scoring device) to indicate license class-driving school vehicle, restrictions and client identification and test results; performs routine maintenance of electronic equipment; and troubleshoots and resolves electronic device problems.
Working Conditions: You would have substantial contact with the public under stressful conditions and may be required to effectively de-escalate tense situations. You would be required to work outdoors, year-round, including during inclement weather and be required to provide your own transportation because the job may involve traveling to various remote assignments and locations where you would be working independently. You must be able to enter and exit the vehicles used in testing throughout the day including commercial vehicles such as tractor trailers, buses, and trucks that require the examiner to climb up into the driving compartment. You would be required to walk around vehicles while carrying a computerized tablet (electronic scoring device), and to position obstacles prior to a road test. You must be able to stand for long periods of time, during and/or between road tests. In order to be successful in these positions, other important traits include interpersonal skills, friendliness, courtesy, accuracy, teamwork, respect, punctuality, and good attendance.
Qualifications
Minimum Qualifications
Graduated from high school or have earned a high school equivalency diploma
AND You Must Have
Either
1: One year of experience that involved extensive face-to-face interaction with the general public** while providing customer service.
OR
2: 30 semester credit hours of college-level study AND six months of extensive face-to-face interaction with the general public** while providing customer service.
Transfer
One year of permanent, contingent-permanent, or 55b/c service allocated to a G-12 or higher eligible for transfer and deemed administrative under Section 52.6 of the Civil Service Law; OR in a title approved for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.
Reinstatement
If you previously served in this title or in a title otherwise transferable to this title, you may be reinstated pursuant to Civil Service Law. If you left state service less than one year ago, the reinstatement request from a state agency will usually be approved by the Department of Civil Service. If you left state service more than one year ago, the reinstatement must also be approved by the Civil Service Commission.
55b/c Appointment
This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess the minimum qualifications and a current 55b/c eligibility letter. For 55b/c consideration, candidates must satisfy at least one of the Open Competitive qualifications listed.
55b/c Appointment: This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess the minimum qualifications and a current 55b/c eligibility letter. For 55b/c consideration, candidates must satisfy at least one of the Open Competitive qualifications listed.
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Civil Service defines the general public as a broad range of people NOT limited to a specific group of the public.
Additional Comments
You must currently have full license privileges to drive an automobile and must have had full continuous license privileges to drive an automobile for the three-year period immediately preceding the date of your appointment and continuously thereafter. Evidence of reckless driving, multiple moving violations, a disregard for New York State Vehicle and Traffic Law, and/or drug or alcohol related offenses, etc. may bar you from appointment. Prior to appointment, you may be required to demonstrate acceptable driving ability. Loss of your driving license will result in suspension or termination of your employment. In addition, your driving record is subject to review at any time. Some positions require that you be assigned a state vehicle which you will be required to use to perform the duties of the position. You must possess a driver’s license valid in New York State at the time of appointment and continuously thereafter.
PLEASE NOTE: Each Road Testing Unit (RTU) covers multiple surrounding counties. Buffalo RTU covers: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, and Wyoming.
Paid Leave Paid Holidays Pension Health Insurance Dental & Vision Coverage Flex Spending Voluntary 457B Retirement Saving Program Health Care Spending Account Tuition Assistance Programs Public Service Loan Forgiveness Program Transportation Savings Program Employee Assistance Programs
For additional information about the benefits of being a state employee, visit the Office of Employee Relations website at https://oer.ny.gov/employee-benefit-programs.
The Department of Motor Vehicles (DMV) is committed to being a model employer for people with disabilities. DMV’s commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please contact ReasonableAccommodations@dmv.ny.gov
DMV is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve.