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Docquity • Bangkok, Thailand
Role & seniority: Marketing Automation Engineer, mid-level (2–5 years in CRM/MarTech)
Stack/tools: HubSpot CRM (objects, lists, workflows, forms, scoring, lifecycle stages); multi-channel automation (Email, SMS, WhatsApp, LINE, Viber); API integrations (HubSpot ↔ external platforms), Voiso/Twilio, Freshworks; REST APIs, JSON, OAuth2; dashboards/reports in HubSpot; data quality tooling (deduplication, cleansing)
Marketing Automation & CRM execution: configure HubSpot objects, forms, lists, workflows; build lead captures and multi-channel automation
API & system integrations: design/maintain integrations with messaging channels, telephony, support systems, and clinical data sources; build connectors and automation scripts; troubleshoot
Data & reporting: set up dashboards, ensure data quality, support campaign tracking and patient journey attribution
Must-have skills: Bachelor’s degree in CS/IT/Software Eng or related; 2–5 years in CRM/MarTech; strong HubSpot configuration and automation skills; API familiarity (REST, JSON, OAuth2); multi-channel campaign experience
Nice-to-haves: HubSpot/CRM certifications; cloud computing or API development certifications; experience with healthcare/patient engagement programs; experience with QA/UAT and incremental releases
Location & work type: Philippines, Malaysia, or Thailand; remote or hybrid work arrangement
About Docquity Docquity is Southeast Asia’s largest professional community of healthcare professionals. Our single-minded purpose is to build a trusted digital healthcare platform to elevate patient outcomes and, ultimately, build healthier lives.
Docquity connects healthcare professionals to help them be more collaborative, productive, and impactful and partners with companies to reach, educate and gain insights. Docquity has more than 350,000 healthcare professionals and has offices in India, Indonesia, the Philippines, Malaysia, Singapore, Thailand, Vietnam, and Taiwan.
About Role
Job Title: Marketing Automation Engineer
Work Experience: 2-5 years of experience in CRM/Marketing Automation engineering or MarTech development
Location: Philippines, Malaysia, Thailand (Remote or Hybrid)
Academic Qualification: Bachelor’s degree in computer science, Information Technology, Software Engineering, or related technical field required. Relevant certifications in HubSpot, CRM platforms, cloud computing, or API development are an advantage
We are hiring a mid-level Marketing Automation Engineer to join our Patient Solutions (PSP) Team, which designs and delivers digital patient engagement and support programs across multiple countries.
In this role, you will work independently on technical execution, implementing CRM configurations, marketing automation workflows, and multi-channel integrations, primarily using HubSpot and supporting tools. You will not be part of the product development or software engineering group; instead, you will focus on operational enablement for patient-facing digital programs
Expectations from you
Messaging channels (WhatsApp, LINE, Viber, etc.)
Telephony/voice systems (e.g., Voiso, Twilio)
Customer support systems (e.g., Freshworks)
Internal clinical systems or data repositories
Build automation scripts, webhook handlers, and connector services for data syncing.
Work with REST APIs, JSON, OAuth2, and event-based triggers.
Troubleshoot integration issues and optimize for performance and stability.
Culture at Docquity While we have been growing fast, we are still small enough that everyone makes a pivotal difference. We care less about hours worked and more about the outcome and the impact you make. We have worked hard to create an autonomous working culture emphasizing work/life balance and a fun working environment. We follow the hybrid work culture.