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GoTeam • Cebu, Isabela, Philippines
Role & seniority: AI Automation Engineer – Internal (Talent Acquisition); technical, delivery-focused; hands-on builder responsible for end-to-end automation of internal workflows.
Stack/tools: Make.com, n8n, or Zapier for multi-step workflows; REST APIs, Webhooks; JSON data transformation; custom scripting in JavaScript or Python; experience with integrating LLMs (OpenAI, Claude, etc.).
Design, build, and deploy 5+ automated workflows per month; own end-to-end automation delivery.
Integrate internal applications via APIs; ensure data flows seamlessly across departments; maintain sub-5% error rate and 90% on-time delivery.
Monitor performance, conduct audits to improve speed by ≥20%, and document workflows with flowcharts/SOPs; lead monthly user trainings.
2+ years in technical automation, systems integration, or software development.
Proficiency with Make.com, n8n, or Zapier; strong API, Webhook, and JSON data transformation skills.
Experience writing custom scripts in JavaScript or Python; practical AI/LLM integration to automate decision-making.
Certifications in Make.com, Zapier, or AI/Prompt Engineering.
Prior developer/internal tools role in BPO/tech firms; ability to map business processes to technical docs.
Location & work type: Cebu IT Park, Cebu City; onsite first 90 days, then hybrid (3 days onsite: Tue–Thu); standard hours, Monday–Friday; onsite/remote flexibi
AI Automation Engineer – Internal (Talent Acquisition) | (Up to ₱70K | Hybrid | FREE AI Certification) IT Park, Cebu City | Onsite First 90 Days, then Hybrid (Tuesday–Thursday Onsite) | 7:00 AM–4:00 PM | Monday–Friday
You are the architect of efficiency for GoTeam’s internal systems. Your role exists to eliminate manual, repetitive tasks by designing and maintaining high-performance automated workflows that connect our various business platforms. You don’t just "suggest" improvements; you own the technical integration of APIs and LLMs to ensure our internal operations scale without increasing headcount.
This is a technical, delivery-focused role requiring a builder’s mindset. You will be expected to ship five functional workflows per month while maintaining a sub-5% error rate. It is best suited for engineers who enjoy the challenge of connecting disparate systems and translating complex business requirements into elegant, automated logic.
YOU’RE LIKELY A STRONG FIT IF YOU HAVE
2+ years of experience in technical automation, systems integration, or software development.
Proficiency in Automation Platforms: Direct experience building complex, multi-step workflows in Make.com, n8n, or Zapier.
Technical Skillset: Strong understanding of REST APIs, Webhooks, and data transformation (JSON), with the ability to write custom scripts in JavaScript or Python.
AI Fluency: Practical experience integrating LLMs (OpenAI, Claude, etc.) into automated processes to enhance decision-making.
Structural Constraints: Ability to work fully onsite in Cebu IT Park for the first 90 days, transitioning to a 3-day onsite hybrid schedule thereafter.
STRONG SIGNALS
Certifications in Make.com, Zapier, or specific AI/Prompt Engineering courses. Previous experience in a "Developer" or "Internal Tools" role within a BPO or Tech firm. Demonstrated ability to map business processes into technical documentation (flowcharts/SOPs).
RESPONSIBILITY PILLARS
Workflow Architecture & Development You own the end-to-end delivery of automation solutions that solve real internal bottlenecks. Design, build, and deploy 5+ automated workflows per month using Make.com, n8n, or Zapier. Integrate internal applications via APIs to ensure seamless data flow across departments.
Optimization & Reliability You ensure that automation is a source of stability, not a source of errors. Monitor existing workflows to maintain a 90% on-time delivery rate and less than 5% error rate. Execute regular performance audits to improve processing speeds by at least 20%.
Stakeholder Enablement You bridge the gap between technical automation and the people who use it. Lead monthly training sessions to ensure internal teams can effectively utilize new automation tools. Document all technical logic and process maps to ensure long-term system continuity.
ABOUT GOTEAM Founded in 2014, GoTeam is a global outsourcing and AI-enabled operations partner that builds and manages high-performing offshore teams for international clients. We combine Filipino talent with structured systems and modern technology to deliver reliable, scalable support across business functions. Great Place to Work® certified for five consecutive years, GoTeam operates at the intersection of operational excellence and people care.
GoTeam is a People-First Organization
Values: We believe in empowering our team members with growth, stability, and purpose—building careers, not just filling roles.
Benefits: Industry-leading HMO with dependent coverage, ₱1M life insurance, 25 paid time-off credits, company-provided equipment, Masterclass and LinkedIn Learning access, wellness programs, and family support services.
Giving back: Through GoTeam Cares, we create opportunities for our people to contribute meaningfully to Filipino communities.
GoTeam is an AI-Driven Organization
Educating 100,000 Filipinos on AI The GoTeam Founder, Matt Kesby’s book “Untangling AI” and two associated businesses: Multiplai.tech and aicoaches.com Internal staff servicing the business focused solely on AI
Everyone at GoTeam has the ability to and is ENCOURAGED to implement AI. AI is front and center and will be pursued more vigorously going forward—everyone will be EXPECTED to implement AI. You will have unlimited support to drive AI implementations inside the business.
Benefits of GOTEAM Accelerate Your Personal Growth Company-provided laptop + second monitor Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement) Option to enroll up to 4 additional dependents via salary deduction ₱1M life insurance coverage Membership in GoTeam Sports Club, Yoga, and Wellness Programs
Unlock Your Possibility 25 paid time-off credits 5 service incentive leave (SIL) days after your first work anniversary Salary loan access (post-regularization) ₱200/day onsite allowance (while onsite) Employee discounts, raffles, and Day-1 welcome gift Opportunity to win a trip to Bali through company programs
Live Your Purpose Join GoTeam Cares volunteer programs ₱10,000 referral bonus + Opportunity to win a trip to Bali Monthly gratitude events, team dinners, and leadership talks
Your Family's Benefits 24/7 financial, legal, and counseling support (up to 4 family members) Free telemedicine consultations Virtual family events and prize opportunities
OUR HIRING PROCESS
What Happens After You Click “Apply” When you click “Apply,” you’ll be taken to Multiplai Interview Room. Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works for you.
You’ll answer interview questions at your own pace—no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps.
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