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Sii Poland • Gdańsk, Pomeranian Voivodeship, Poland
Role & seniority: Senior Software Tester (experienced; emphasis on ITSM domain)
Stack/tools: Manual testing of ITSM platforms; OpenText SMAX highly preferred; enterprise ITSM tools; multilingual collaboration (German, English, Polish)
Design, execute, and maintain manual test scenarios for ITSM processes and business workflows
Validate functionality, integrations, and data flows within the service management platform; identify and track defects
Collaborate with developers, analysts, and product stakeholders; contribute to process improvements and testing best practices
4+ years in software testing, preferably ITSM-related
Solid understanding of ITSM processes (Incident, Change, Request Fulfillment)
Hands-on experience with enterprise ITSM tools; OpenText SMAX preferred
Professional German (B2/C1) and English (B2 or higher); fluent Polish
Located in Poland
OpenText SMAX expertise (preferred)
Experience in cross-regional, enterprise-scale deployments
Familiarity with defect tracking and QA process improvements
Location & work type: Fully remote; long-term stability; Poland-based
We are looking for an experienced Software Tester with strong German language skills. The role focuses on ITSM solutions, with a strong preference for expertise in OpenText SMAX. You will be involved in testing an enterprise‑level service management platform used across multiple regions. The project is fully remote, offering long‑term stability.
If you’re looking for a collaborative environment where your experience truly matters - apply now and let’s explore this project together!
Your tasks
Design, execute, and maintain manual test scenarios for ITSM processes and business workflows Validate functionality, integrations, and data flows within the service management platform Identify, document, and track defects, ensuring high-quality delivery across project stages Collaborate closely with developers, analysts, and product stakeholders to refine requirements Contribute to process improvements and testing best practices within the ITSM domain.
Requirements
At least 4 years of experience in software testing, preferably within ITSM-related projects Solid understanding of IT Service Management processes (e.g., Incident, Change, Request Fulfillment) Hands-on experience with enterprise ITSM tools (OpenText SMAX highly preferred) Professional German proficiency (B2/C1) English at B2 level or higher, enabling smooth cooperation in an international environment Fluent Polish required Residing in Poland required
Job no. 260223-KOS68
Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.
Benefits For You
Great Place to Work
Solid financial situation
Contracts with the biggest brands
Centre of internal trainings
Many experts you can learn from
Open and accessible management team
Profit sharing
Passion Sponsorship program
Regular integration events and trips
Comfortable and well-equipped offices
MySii app
Medical care