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Sii Poland • Krakow, Lesser Poland Voivodeship, Poland
Role & seniority: Experienced Software Tester (senior level)
Stack/tools: ITSM focus; OpenText SMAX highly preferred; manual testing; defect tracking; collaboration with developers, analysts, and product stakeholders; enterprise ITSM tools familiarity; multilingual collaboration (German, Polish, English)
Design, execute, and maintain manual test scenarios for ITSM processes and business workflows
Validate functionality, integrations, and data flows within the service management platform
Identify, document, and track defects; ensure quality across project stages; contribute to process improvements and testing best practices
4+ years of software testing experience, preferably in ITSM projects
Solid understanding of ITSM processes (Incident, Change, Request Fulfillment)
Hands-on experience with enterprise ITSM tools, OpenText SMAX highly preferred
German proficiency (B2/C1); English B2+; fluent Polish
Residing in Poland
OpenText SMAX expertise (preferred)
Experience on enterprise-scale, multi-region deployments
Remote work experience and ability to collaborate in international teams
Location & work type: Fully remote; Poland-based; long-term project/engagement
We are looking for an experienced Software Tester with strong German language skills. The role focuses on ITSM solutions, with a strong preference for expertise in OpenText SMAX. You will be involved in testing an enterprise‑level service management platform used across multiple regions. The project is fully remote, offering long‑term stability.
If you’re looking for a collaborative environment where your experience truly matters - apply now and let’s explore this project together!
Your tasks
Design, execute, and maintain manual test scenarios for ITSM processes and business workflows Validate functionality, integrations, and data flows within the service management platform Identify, document, and track defects, ensuring high-quality delivery across project stages Collaborate closely with developers, analysts, and product stakeholders to refine requirements Contribute to process improvements and testing best practices within the ITSM domain.
Requirements
At least 4 years of experience in software testing, preferably within ITSM-related projects Solid understanding of IT Service Management processes (e.g., Incident, Change, Request Fulfillment) Hands-on experience with enterprise ITSM tools (OpenText SMAX highly preferred) Professional German proficiency (B2/C1) English at B2 level or higher, enabling smooth cooperation in an international environment Fluent Polish required Residing in Poland required
Job no. 260223-KOS68
Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.
Benefits For You
Great Place to Work
Solid financial situation
Contracts with the biggest brands
Centre of internal trainings
Many experts you can learn from
Open and accessible management team
Profit sharing
Passion Sponsorship program
Regular integration events and trips
Comfortable and well-equipped offices
MySii app
Medical care