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SPOTTED
Role & seniority: QA Team Manager; 3+ years people management; 5+ years web QA/testing experience.
Stack/tools: web QA; test planning/design/implementation; test automation (Selenium, Cypress, Playwright); CI/CD familiarity; collaboration with Engineering and SRE.
Lead and develop the QA team (goal setting, evaluations, hiring, onboarding, 1-on-1s)
Define/execute QA strategy and roadmap; improve SDLC quality controls
Drive test automation initiatives; partner with Engineering and SRE; manage QA budget/resources
3+ years management experience; 5+ years web QA experience
Strong test planning, design, and implementation
Experience promoting/implementing test automation; solid quality-control knowledge
Business-level Japanese and conversational English
Experience building/scaling QA teams; hands-on automation with Selenium/Cypress/Playwright
CI/CD integration; startup/agile environment experience; experience with global teams
Location & work type: Tokyo or Osaka; flexible/hybrid or remote options; full social insurance, medical checks, childcare support, transportation allowance.
This AI SaaS company develops marketing automation products that enable human-like customer engagement through messaging and voice. With rapid international expansion and strong enterprise traction, they are strengthening their quality organization and hiring a QA Team Manager.
In this role, you will lead quality assurance across multiple products, primarily the flagship platform, and take ownership of QA strategy, team development, and organizational quality standards.
You will manage the Japan-based QA team while collaborating closely with the India QA team and cross-functional stakeholders across Engineering and SRE.
Key Responsibilities Lead and develop QA team members (goal setting, evaluations, 1-on-1s, hiring, onboarding) Define and execute QA strategy and roadmap Improve quality control processes across the SDLC Drive and expand test automation initiatives Partner with Engineering and SRE to identify and resolve quality issues organization-wide Manage QA budget and resource allocation
Requirements 3+ years of team management experience 5+ years of web testing / QA experience Strong experience in test planning, design, and implementation Experience promoting and implementing test automation Solid knowledge of software quality control Business-level Japanese and conversational English
Nice to Have Experience building or scaling QA teams Hands-on automation experience (Selenium, Cypress, Playwright, etc.) CI/CD integration experience Startup or agile environment experience Experience working with global teams
Why Join Opportunity to shape QA strategy in a scaling, internationally expanding SaaS company High level of ownership and influence across multiple products Multicultural engineering organization with global collaboration flex-time and hybrid or remote work option (Tokyo or Osaka) Full social insurance, medical checkups covered, childcare support, transportation allowance