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Hong Leong Bank Berhad • Petaling Jaya, Selangor, Malaysia
Role & seniority: IT professional, mid-level (≈3–4 years), focused on automating IT service management and log analysis; GLPI and ELK Stack administration.
Stack/tools: GLPI (Asset Management), ELK Stack, Unix/Windows administration, Python/Bash scripting, Ansible, CI/CD pipelines, configuration management, monitoring dashboards.
Develop and maintain automation playbooks, scripts, and integrations for GLPI and ELK.
Design, implement, and maintain high-availability, performant, and secure GLPI/ELK environments.
Troubleshoot complex GLPI/ELK automation issues; collaborate with cross-functional teams; create/maintain documentation and dashboards.
Must-have skills: 3–4 years of relevant experience; strong troubleshooting; proficiency in scripting (Python, Bash) and/or Ansible; experience with deployment/config mgmt and CI/CD; solid networking and security fundamentals; ability to work independently and in a team; good communication and documentation.
Nice-to-haves: Experience as Unix/Windows administrator/engineer; hands-on with monitoring dashboards; familiarity with latest GLPI, ELK features, security patches, and best practices.
Location & work type: Malaysia-based (Hong Leong Bank). Work type not explicitly stated in the description.
If you are looking to excel and make a difference, take a closer look at us… Overview: We are looking for an IT professional with a keen interest in automating IT service management and log analysis workflows. The successful candidate will have at least 3-4 years of relevant working experience, preferably in a role focused on GLPI(Asset Management Tool) and ELK Stack administration preferably, and must be able to demonstrate strong technical troubleshooting skills. Responsibilities: Develop and maintain automation playbooks, scripts, and integrations to streamline processes in GLPI and the ELK Stack. Design, implement, and maintain the GLPI and ELK Stack environments, ensuring high availability, performance, and security. Has experience as or have worked as a Unix/Windows administrator/engineer. Work with cross-functional teams to understand business requirements and translate them into effective automation solutions and monitoring dashboards. Act as a key resource for troubleshooting and resolving complex issues related to GLPI, ELK, and their automation workflows. Create and maintain comprehensive documentation for all automation processes, configurations, and best practices. Keep up to date with the latest features, security patches, and best practices for GLPI, ELK, and related automation technologies. Skills & Experience We Are Looking For: Proficiency in a scripting language (e.g., Python, Bash) and/or automation tools (e.g., Ansible). Experience with application deployment, configuration management, and CI/CD pipelines. Strong understanding of networking concepts and security protocols. Ability to work independently and collaboratively as part of a team. Excellent problem-solving and root cause analysis skills. Good communication and documentation skills. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.