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Software Quality Assurance Manager (IC - Automation) – Hybrid (USA) R0054988 | DXG | FCC CS Software Development – Wolters Kluwer About the Role: As the Software Quality Assurance Manager (IC Automation) , you will manage a team of QA professionals, ensuring the thorough testing and overall quality of our software products. This role involves designing test strategies, overseeing the execution of test plans, and fostering a culture of quality across the department. Your contributions will play a vital role in delivering robust and reliable software to our customers. Hybrid: Eight days a month we come together in the closest office (USA) within 50 miles to experience the value of connecting with colleagues. You will report to the Associate Director, Software Quality Assurance, and work under the leadership of the Director, Product Software Engineering. This role is a part of DXG | FCC CS Software Development – Wolters Kluwer | Please view the site office location directory for potential office preferences nationwide. | https://bit.ly/Find_A_WK_Office | #LI-Hybrid Division/BU About Us: https://www.wolterskluwer.com/en/about-us/organization | https://www.wolterskluwer.com/en/about-us/organization/financial-and-corporate-compliance Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Required Job Qualifications (3yrs minimum in role plus 2yr+ People Mgr.): Team Leadership: Proficiency in managing and leading a team. Automation focused manager Proficiency with JavaScript, Playwright, and Cucumber or similar framework Proficiency with API testing Understanding of agentic AI agent testing Experience with autonomous testing tools or ability to quickly learn to implement AI tools in QA automation Knowledge of SAFe framework Experience with Oracle or similar relational database and knowledge of SQL Experience with Linux Experience with Jira and Confluence Strong interpersonal skills Test Strategy Development: Ability to design and implement effective test strategies. Quality Metrics: Knowledge of defining and monitoring quality metrics. Automation Frameworks: Experience with setting up and maintaining automation frameworks. Collaboration: Strong collaboration skills with cross-functional teams. Project Management: Basic project management skills for handling multiple testing projects. Analytical Thinking: Ability to analyze test results and make data-driven decisions. Compliance Knowledge: Understanding of industry standards and compliance requirements. Responsibilities: • Manage and lead a team of QA professionals. • Develop and implement comprehensive test strategies. • Oversee the execution of automated and manual testing. • Ensure the timely identification and resolution of defects. • Collaborate with cross-functional teams to improve product quality. • Define and monitor quality metrics and key performance indicators. • Conduct performance reviews and provide career development opportunities. • Ensure compliance with industry standards and best practices. • Drive continuous improvement initiatives in QA processes. • Prepare and present quality reports to senior management. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. More details at the following link: 🔗 Company Overview Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands. • Ranked by Forbes Magazine as among America’s Best Large Employers for 2022 - #84 • Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023 • WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023 Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $89,600.00 - $157,000.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit , follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.