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PT Esensi Solusi Buana (ESB) • Tangerang, Banten, Indonesia
Role & seniority: Software Quality Assurance Engineer, mid-level (3–5 years)
Stack/tools: Manual and automated testing; API testing (Postman, REST Assured, etc.); test planning, test cases, and bug reports; strong communication for cross-department collaboration; edge-case analysis and production incident reviews; bonus: relational database queries; performance/security testing (nice-to-have)
Lead test strategy for complex features or sprints and manage end-to-end testing from planning to sign-off
Mentor junior QAs on test design and best practices; provide honest feedback
Analyze production incidents, create recurrence prevention test cases, and drive quality improvement initiatives
3–5 years of software testing (manual and/or automated)
Strong analytical/problem-solving abilities; attention to detail
Proficiency in testing methodologies (functional, regression, UAT)
API testing experience; ability to write clear test plans, test cases, and bug reports
Effective written and verbal communication; ability to collaborate cross-functionally; ability to challenge poor requirements with honesty and empathy
Relational database query knowledge
Performance testing and/or security testing
Location & work type: Location not specified; work type not specified
Responsibilities
The Software Quality Assurance Engineer role involves assessing the quality of specifications and technical designs to provide timely, relevant, and meaningful feedback while managing end-to-end testing processes from planning to the execution of test cases to enhance system functionality, performance, reliability, stability, and compatibility. In this position, the engineer acts as a guardian of product excellence, embodying the values of Honesty by maintaining transparency in reporting, Empathy by understanding the needs of end-users and the development squad, and Agility by adapting quickly to evolving requirements to ensure seamless and high-quality software delivery.
Use empathy to mentor junior QAs on test design and best practices, providing feedback with honesty. Lead test strategy for complex features or sprints, applying agility to scope and priorities. Identify testing gaps and risks early, using honesty to propose clear mitigation strategies. Drive quality improvement initiatives (tooling, process), demonstrating agility in rapid adoption. Offer honest assessments in design reviews and grooming to catch issues pre-development. Own end-to-end testing for critical features, using agility to manage planning through sign-off. Analyze production incidents and create recurrence prevention test cases, using empathy and honesty to identify root causes.
Requirements
Bachelor's degree in Computer Science or related field, or equivalent experience.
Holds experience: 3-5 years in software testing (automated and/or manual). Strong analytical and problem-solving skills, applying agility to quickly diagnose issues. Understanding of testing methodologies (functional, regression, UAT), utilizing agility to adapt approaches. Experience with API testing tools (Postman, REST Assured, etc.). Proven ability to apply honesty to push back on poor requirements and strongly advocate for quality standards. Comfortable working with ambiguity, applying agility to prioritize testing and empathy to ask clarifying questions. Excellent attention to detail, logical thinking, and a passion for quality, driven by empathy for the end-user. Ability to write clear and concise test plans, test cases, and bug reports. Strong communication skills for cross-departmental collaboration, using honesty and empathy to facilitate clear feedback.
Bonus Points If You Have The Following Skills
In-depth understanding of relational database queries. Performance test and or security test.