
Senior System & Automation Engineer - Windows, Identity & Agentic AI
Amdocs • Pune, Maharashtra, India
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Role & seniority
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IT Architecture and Automation Leadership (hands-on architect; not a pure automation engineer)
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Managerial: No
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Stack / tools
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PowerShell (advanced)
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Windows
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Identity: AD / Entra ID
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Automation/workflow: Azure Automation, Logic Apps, CI/CD, n8n
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Agentic AI systems (with guardrails/auditability)
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Architecture artifacts: HLD/LLD documentation
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Top 3 responsibilities
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Lead modern IT architecture across Windows, Identity, Automation, and AI; design end-to-end systems (HLD/LLD).
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Replace manual/legacy operations with code-based workflows and automation (automation platforms + CI/CD).
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Drive production incident leadership (root cause analysis) and provide technical mentorship.
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Must-have skills
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Advanced PowerShell and production automation expertise
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Strong software development concepts (code logic, syntax structure)
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Background in Windows, Identity (AD/Entra ID), infrastructure, and cloud
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Architectural/system design mindset
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High ownership; ability to work independently and collaborate
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Nice-to-haves
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Hands-on AI-assisted development experience
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Experience operating/implementing agentic AI with guardrails and auditability
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Location & work type
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Location: India, Pune (Amdocs Site)
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Work type: On-site (implied); minimal travel required
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Full Description
Required Travel: Minimal Managerial - No
Location: :India- Pune (Amdocs Site) Who are we? Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence An IT Architecture and Automation Leadership role driving the evolution of enterprise IT toward Low‑Code, Code‑as‑Infrastructure, and Agentic AI. This is not a pure automation engineer role, but a hands‑on architect‑level position with broad system ownership. What will your job look like? Lead modern IT architecture across Windows, Identity, Automation, and AI. Design end‑to‑end systems and produce HLD and LLD documentation. Replace manual operations and legacy tooling with code, workflows, and automation. Build automation and workflow platforms (Azure Automation, Logic Apps, CI/CD, n8n). Design and implement Agentic AI systems with guardrails and auditability. Lead complex production incidents and root cause analysis. Mentor and technically lead engineers. Operate independently while collaborating across teams. Drive technical execution in projects alongside Project Managers. All you need is... Advanced PowerShell and production automation expertise. strong understanding of syntax structure, code logic, and software development concepts. Strong background in Windows, Identity (AD / Entra ID), infrastructure, and cloud. Architectural mindset and system design skills. Strong autodidact with high ownership and accountability. Ability to work with people and lead independently. Hands‑on AI‑assisted development experience- big advantage
Why you will love this job
- You will be working within an extremely diverse and multi-cultural environment, and a fast growing and dynamic organization
- You will be provided with a rare learning opportunity within an experienced team, working on high end technology and solutions.
- You will be working on market leading software for the telecommunications industry
- Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce